Customer Service
Company: Wolters Kluwer
Location: Columbus
Posted on: April 10, 2021
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Job Description:
**Job Qualifications** **Education:** **Bachelor's degree
required.** **Engineering, Information systems or Computer
Engineering bachelor's degree or equivalent preferred**
**Experience:** **3-5 years of Customer Service/Client Support
background or client-facing experience troubleshooting product
issues, business requirements, and reporting issues via
phone/e-mail** **Experience in managing portfolio of
clients/project portfolio** **Experience working with Fortune 500
clients** **Experience with CRM systems such as SalesForce**
**Microsoft Office products such as Excel, Word and MS
Project/e-Project, and PowerPoint.** **Legal experience preferred
but not required.** **Knowledge of SQL preferred but not
required.** **Client-facing experience in an enterprise
software/SaaS business** EQUAL EMPLOYMENT OPPORTUNITY Wolters
Kluwer U. S. Corporation and all of its subsidiaries, divisions and
customer/business units is an Equal Opportunity / Affirmative
Action employer. All qualified applicants will receive
consideration for employment without regard to race, color,
religion, sex, sexual orientation, gender identity, national
origin, disability, or protected veteran status.
Keywords: Wolters Kluwer, Columbus , Customer Service, Accounting, Auditing , Columbus, Ohio
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