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Senior Account Manager 2, Technology Strategy

Company: Epsilon
Location: Columbus
Posted on: September 14, 2019

Job Description:

Senior Account Manager 2, Technology Strategy Job Summary The Senior Account Manager II, Client Partnerships is responsible for growing and cultivating client relationships while managing multiple portfolios. This leader ensures delivery of sound, strategic expertise to brand partner executives while developing and driving strategic plans by portfolio and across client strategies for positive P and L impact. Partnering closely with critical internal cohorts, ensures solutions are implemented that support both brand partner needs and the strategic portfolio plan. Responsible for achieving budget goals within the department through sound brand partner strategies and tactics. Drives the Alliance Data vision by displaying leadership essentials in daily interactions with internal partners, direct reports, and brand partners. Other duties as assigned to meet function/business needs. This role will oversee the evolution of portfolio capabilities and experiences. Primary responsibilities include leading overall portfolio capability strategy, including exploration, prioritization, and implementation of new portfolio capabilities in pursuit of portfolio goals. Reports to Director level or higher Essential Job Functions Technology Portfolio Strategy - Focuses on driving next generation omni-channel payment card and related loyalty capabilities and builds and manages the portfolio technology strategy for each brand partner to drive overall growth and positive P and L impact.. Ensures alignment with marketing strategy. Owns appropriate planning and delivery of proper content at key brand partner meetings. Utilizes reporting tools to monitor key metrics, identify opportunities and drive plans for solutions. Identifies technology and capability strategies to solve portfolio needs and drives alignment with brand as needed to implement. Identifies and drives strategic technology initiatives across the larger business as-needed to positively impact client P and L. Relationship Management - Lead and collaborate with internal and external product, capability, and project teams. Maintains a productive relationship with brand partners to ensure strategies are collaborative and expectations for budget and focus areas are shared. Works in close synthesis with Partnership Marketing and the Field Engagement team as it relates to assigned portfolios. Primary point of contact for internal partners for portfolio technology initiatives and collaborates closely with matrix partners (Finance, Marketing Analytics, Credit Risk, Legal, Compliance, Care Center and Operations) to support growth. Onsite presence at client required. Some travel required. Talent Management - Provides coaching and mentoring opportunities to team members. Works with direct reports to build and follow through on development plans and goals based on their level of performance. Guides associate behavior by demonstrating attitudinal leadership. Expense Management - Understands and manages the impact of expenses tied to the portfolio and marketing strategies as it relates to the client P and L and enterprise budget. Builds and manages the portfolio strategy throughout the annual budget process. Also identifies incremental needs by brand, advocates for business support of those needs and develops strategy for execution. Accountable for optimizing the use of contractual and non-contractual marketing funds. Ensures contractual payment obligations are met as agreed upon. Education/Certifications Bachelor's degree in Business, Marketing or related field. - OR equivalent education and/or experience. MBA preferred. Work Experience 5 years overall experience in Marketing, Financial Services, Retail or Credit Operations Services. A minimum of 3 - 5 years proven managerial experience, preferably in a multi-level organization. Knowledge, Skills and Abilities Experience driving a business or retail strategy through strong understanding of budget, P and L and other financial levers - Strong verbal and written communication skills - Skilled in developing interpersonal relationships - Motivated to achieve through cross-functional collaboration and innovation - Experience in planning, priority setting and project management - Coaching and mentoring experience - Intellectual curiosity - Displays a consistent demeanor; responds well under pressure while maintaining a positive outlook - Strong technical acumen and ability to gain general understanding of internal and eternal systems Working Conditions/ Physical Requirements On-site presence with client in normal office environment, some travel may be required. Direct Reports 1 - 3 formal direct reports About Alliance Data's card services business Alliance Data's card services business develops market-leading private label, co-brand, and business credit card programs for many of the world's most recognizable brands. Through our branded credit programs, we help build more profitable relationships between our partners and their cardmembers, and drive lasting loyalty. Using the industry's most comprehensive and predictive data set, advanced analytics, and broad-reaching capabilities, Alliance Data's card services business has been helping partners increase sales and provide greater value to their cardmembers since 1986. We are proud to be part of the Alliance Data enterprise (NYSE: ADS), an S & P 500, FORTUNE 500 and FORTUNE 100 Best Companies to Work For company headquartered in Columbus, Ohio. To learn more, visit ********************, follow us on Twitter @Know_SellMore, and connect with us on LinkedIn at Alliance Data card services. USA - United States-3111 - Ohio-50210 - Columbus-YY-Easton Campus - Client YY-Easton Campus - Client (YY), 43219 YY-Easton Campus - Client Client Services Alliance Data - Retail Full-time Regular Standard Sep 9, 2019, 10:22:55 AM Card Services

Keywords: Epsilon, Columbus , Senior Account Manager 2, Technology Strategy, Accounting, Auditing , Columbus, Ohio

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