Medical Receptionist/Admin Assistant

Company: Access Ohio, LLC
Location: Columbus
Posted on: November 22, 2021

Job Description:

Duties and Responsibilities:

• Welcomes patients and visitors by greeting patients and visitors, in person or on the telephone; answering or referring inquiries.
• Enter and update patient demographics in scheduling/EHR system
• Screen patient insurance cards/information, informing patients of whether we are in-network
• Schedule, enter and update patient appointments
• Answer and direct incoming phone calls, including client care questions
• Contact new patient referrals
• Complete account balance payments; co payments, coinsurance
• Keeps patient appointments on schedule by notifying provider of patient's arrival; reviewing service delivery compared to schedule; reminding provider of service delays.
• Comforts patients by anticipating patients' anxieties; answering patients' questions; maintaining the reception area.
• Ensures availability of treatment information by filing and retrieving patient records.
• Maintains patient accounts by obtaining, recording, and updating personal and financial information.
• Helps patients in distress by responding to emergencies.
• Protects patients' rights by maintaining confidentiality of personal and financial information.
• Contributes to team effort by accomplishing related results as needed.
• Communicate with colleagues to maintain smooth and efficient day to day operations.
• Attendance, promptness, professionalism, the ability to pay attention to detail, cooperativeness with co-workers and supervisors, and politeness to customers, vendors, and patients.
• Must successfully complete Ambulatory Skills Orientation upon hire and annually thereafter.
• Other duties or special projects as assigned.Requirements:
  • Minimum of 2 year experience preferred (Medical Office)
  • Medical Assistant Diploma also preferred, but not required
  • Proficient computer, keyboard and typing skills required
  • Multi-tasking, Flexibility, Telephone Skills, Customer Service, Time Management, Organization, Attention to Detail, Scheduling, Word Processing , Professionalism, Quality Focus
  • EMR (Electronic Medical Record) experience preferredJob Type: Full-timePay: $13.00 - $15.00 per hourBenefits:
    • Dental insurance
    • Health insurance
    • Paid time off
    • Vision insuranceSchedule:
      • 8 hour shift
      • Monday to FridayEducation:
        • High school or equivalent (Preferred)Experience:
          • Medical receptionist: 2 years (Preferred)Work Location:
            • Multiple locationsWork Remotely:
              • NoWork Location: Multiple Locations

Keywords: Access Ohio, LLC, Columbus , Medical Receptionist/Admin Assistant, Administration, Clerical , Columbus, Ohio