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Medical Receptionist/Admin Assistant

Company: Access Ohio, LLC
Location: Columbus
Posted on: November 22, 2021

Job Description:

Duties and Responsibilities:

  • Welcomes patients and visitors by greeting patients and visitors, in person or on the telephone; answering or referring inquiries.
  • Enter and update patient demographics in scheduling/EHR system
  • Screen patient insurance cards/information, informing patients of whether we are in-network
  • Schedule, enter and update patient appointments
  • Answer and direct incoming phone calls, including client care questions
  • Contact new patient referrals
  • Complete account balance payments; co payments, coinsurance
  • Keeps patient appointments on schedule by notifying provider of patient's arrival; reviewing service delivery compared to schedule; reminding provider of service delays.
  • Comforts patients by anticipating patients' anxieties; answering patients' questions; maintaining the reception area.
  • Ensures availability of treatment information by filing and retrieving patient records.
  • Maintains patient accounts by obtaining, recording, and updating personal and financial information.
  • Helps patients in distress by responding to emergencies.
  • Protects patients' rights by maintaining confidentiality of personal and financial information.
  • Contributes to team effort by accomplishing related results as needed.
  • Communicate with colleagues to maintain smooth and efficient day to day operations.
  • Attendance, promptness, professionalism, the ability to pay attention to detail, cooperativeness with co-workers and supervisors, and politeness to customers, vendors, and patients.
  • Must successfully complete Ambulatory Skills Orientation upon hire and annually thereafter.
  • Other duties or special projects as assigned.Requirements:
    • Minimum of 2 year experience preferred (Medical Office)
    • Medical Assistant Diploma also preferred, but not required
    • Proficient computer, keyboard and typing skills required
    • Multi-tasking, Flexibility, Telephone Skills, Customer Service, Time Management, Organization, Attention to Detail, Scheduling, Word Processing , Professionalism, Quality Focus
    • EMR (Electronic Medical Record) experience preferredJob Type: Full-timePay: $13.00 - $15.00 per hourBenefits:
      • Dental insurance
      • Health insurance
      • Paid time off
      • Vision insuranceSchedule:
        • 8 hour shift
        • Monday to FridayEducation:
          • High school or equivalent (Preferred)Experience:
            • Medical receptionist: 2 years (Preferred)Work Location:
              • Multiple locationsWork Remotely:
                • NoWork Location: Multiple Locations

Keywords: Access Ohio, LLC, Columbus , Medical Receptionist/Admin Assistant, Administration, Clerical , Columbus, Ohio

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