Enterprise Solution Engineer
Company: Tableau Software
Posted on: March 28, 2020
What you'll be doing---
As Solution Engineer, you will become a de facto expert in Tableau
Products, the use cases that best leverage them and the IT
environments our platform integrate with. The Solution Engineer's
primary role is to communicate the features, capabilities, and
benefits of Tableau as a modern analytics platform to Enterprise
customers. A Solution Engineer consistently demonstrates
outstanding presentation, speaking and writing skills and is able
to create and deliver compelling product demonstrations by clearly
articulating technical advantages into business benefits and
solutions. The Solution Engineer is the Primary Solution Engineer
on assigned large and mid-tier Enterprise accounts/opportunities
within an assigned geographic region and identifies technically
challenging and complex opportunities that may require the support
from multiple field SEs. The role has focus across all field
segments with a specialized focus on deep technical proof points
around analytics and business intelligence, including embedded
analytics, IT integration and data preparation against complex data
sources. As part of the sales team, the role actively contributes
to account planning and customer adoption/success through alignment
of customer goals with proven best practices. Additionally, the
role requires continuous learning with multiple Tableau releases
annually and researching new technologies as they emerge that are
applicable to our customers and platform.
Some of the things you'll be doing include---
- Become an expert in the features, benefits and application of
Tableau as a platform.
- Arranges and conducts face-to-face and web-based meetings as
necessary to support presales activities (e.g., discovery,
requirements analysis, presentation/demonstration, etc.) with
customers and prospects.
- Develops and delivers outstanding Tableau presentations and
product demonstrations that range from standard to custom. Use
Tableau's products to quickly and expertly generate compelling,
interactive visualizations using Tableau and Tableau Prep
- Implements the Tableau platform for Guided Evaluations and
Proof-of-Concepts (POC) scenarios where customers evaluate in an
on-premise or cloud development environment. Supports off-site or
on-site Guided Evaluations and POCs utilizing Tableau software to
address the customer's business issue(s) of moderate to extremely
complex scope with customer provided or mocked-up data. As a part
of this process, responsible as the Primary SC formulating and
leading all aspects of the technical sales process and identifying
other presales resources required for the deliverables and ensuring
customer satisfaction. Exercises independent judgment in methods,
techniques and evaluation criteria of obtaining results. Creates
formal networks involving coordination among groups.
- Researches new technologies, tools and methodologies as they
emerge that may be applicable.
- Communicate daily with sales teams regarding sales activities
and tactics to support our customers.
- Be the customer advocate and liaison for product management and
- Support the sales team's readiness in the use of Tableau
- Provide proactive support to customers and prospects
- Backup the technical support staff as needed
Who you are---
- Experienced. 5 or more years' experience in a Sales Engineer/
Solution Engineer role, ideally in Enterprise accounts. .This
includes 3 or more years' experience with business intelligence.
Bachelor's degree in Computer Science or related field
- Highly Technical. Technical skill and/or ability to acquire
in-depth knowledge/use of Tableau products to effectively position
and convey the merits of the enterprise platform to customers and
prospects. Proficiency in technologies complimentary to Tableau
software such as the following: Enterprise software architectures,
Salesforce, cloud technologies (e.g., AWS, Azure, Google), ETL
(e.g., Informatica, Alteryx), SQL or MDX (e.g., MySQL, Snowflake,
PostgreSQL, Oracle, SQL Server, Redshift, Cloudera), .NET or JSP,
Java, Linux, Windows, and network security/authentication + network
and web infrastructure are a strong plus.
- Data Rock Star. Demonstrated quantitative ability, such as
statistics or analytics + experience with databases and data
- Excellent Communication. Solid listening skills. Can quickly
digest information and respond in an accurate and concise manner.
Ability to respond appropriately to complex questions. Excellent
written and oral communication skills to both business and
technical audiences - solid presentation skills. Effectively gives
and receives feedback.
- Problem Solver. Ability to solve problems with varying degrees
of difficulty + analytical and strategic thinking skills.
- Go Getter. Ability to work independently, multi-task and
prioritize well in a fast paced, dynamic work environment +
technical aggressiveness and ability to learn new technologies and
- You are a Recruiter! Tableau hires company builders and, in
this role, you will be asked to be on the constant lookout for the
best talent to bring onboard to help us continue to build one of
the best companies in the world!
Tableau Software is an Equal Opportunity Employer.
Tableau Software is a company on a mission. We help people see and
understand their data. After a highly successful IPO in 2013,
Tableau has become a market-defining company in the business
intelligence industry. Our culture is casual and high-energy. We
are passionate about our product and our mission and we are loyal
to each other and our company. We value work/life balance,
efficiency, simplicity, freakishly friendly customer service, and
making a difference in the world!
Keywords: Tableau Software, Columbus , Enterprise Solution Engineer, Engineering , Columbus, Ohio
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