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Infrastructure Engineer - Intermediate - 21-00646

Company: Infinity Consulting Solutions, Inc.
Location: Columbus
Posted on: February 25, 2021

Job Description:

Job DescriptionICS is working with a Fortune 500, industry leading financial institution in Columbus, OH, who is looking for a Voice Infrastructure Engineer. Can you picture yourself working for one of America's Ideal Employers? Our client has received numerous awards and accolades due in part to their commitment to diversity, veterans, and fostering innovation. They've been named one of Fortune Magazine's -World's Most Admired Companies- of 2018 and are included in the -Top 50 Most Innovative Companies- named by Boston Consulting Group. With on-site training and mentoring, they are committed to your professional development as well.As global voice recording engineer, you will be responsible for the deploying of best in class solutions and ensuring the operational integrity of the firm's critical voice recording systems for the regulatory and contact center lines of business. You will be part of a team of engineers delivering against an agreed product roadmap through agile work practicesQualifications* BS/BA degree or equivalent experience* Expert in the following key areas: Hardware Architecture (performance testing, monitoring, operations), Hardware Benchmarking (program management, network management), Design (compliance, security), Network Engineering (planning, provision)* Advanced understanding of business technology drivers and their impact on architecture design, performance and monitoring, best practices* Proficient in multiple infrastructure technologies* Proven ability to conceptualize, launch and deliver multiple IT projects on time and within budget* Support an environment that identifies opportunities to develop others through mentorship and leading by example* Adept at partnering closely with, and acting as a trusted advisor to, stakeholders across the firm in order to influence strategic priorities* Proficient in one of programming languages (Java, PERL, Python)* In depth knowledge of the voice and voice recording systems deployed within the financial services industry; NICE NTR, Compass, RedBox, IPC Unigy, Cloud 9, Mobile voice recording, large scale contact center recording, Storage technologies, recording assurance (record completeness)* In depth knowledge of voice transport technologies and communication protocols; SBCs, SIPREC, SIP, RTP etc.* In depth knowledge of system security; privileged access management, baseline configuration standards, network security.* Proven ability to manage a productive globally diverse team. Demonstrating excellent communication skills in order to motivate and inspire team members

Keywords: Infinity Consulting Solutions, Inc., Columbus , Infrastructure Engineer - Intermediate - 21-00646, Engineering , Columbus, Ohio

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