Infrastructure Engineer - Intermediate - 21-00646
Company: Infinity Consulting Solutions, Inc.
Location: Columbus
Posted on: February 25, 2021
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Job Description:
Job DescriptionICS is working with a Fortune 500, industry
leading financial institution in Columbus, OH, who is looking for a
Voice Infrastructure Engineer. Can you picture yourself working for
one of America's Ideal Employers? Our client has received numerous
awards and accolades due in part to their commitment to diversity,
veterans, and fostering innovation. They've been named one of
Fortune Magazine's -World's Most Admired Companies- of 2018 and are
included in the -Top 50 Most Innovative Companies- named by Boston
Consulting Group. With on-site training and mentoring, they are
committed to your professional development as well.As global voice
recording engineer, you will be responsible for the deploying of
best in class solutions and ensuring the operational integrity of
the firm's critical voice recording systems for the regulatory and
contact center lines of business. You will be part of a team of
engineers delivering against an agreed product roadmap through
agile work practicesQualifications* BS/BA degree or equivalent
experience* Expert in the following key areas: Hardware
Architecture (performance testing, monitoring, operations),
Hardware Benchmarking (program management, network management),
Design (compliance, security), Network Engineering (planning,
provision)* Advanced understanding of business technology drivers
and their impact on architecture design, performance and
monitoring, best practices* Proficient in multiple infrastructure
technologies* Proven ability to conceptualize, launch and deliver
multiple IT projects on time and within budget* Support an
environment that identifies opportunities to develop others through
mentorship and leading by example* Adept at partnering closely
with, and acting as a trusted advisor to, stakeholders across the
firm in order to influence strategic priorities* Proficient in one
of programming languages (Java, PERL, Python)* In depth knowledge
of the voice and voice recording systems deployed within the
financial services industry; NICE NTR, Compass, RedBox, IPC Unigy,
Cloud 9, Mobile voice recording, large scale contact center
recording, Storage technologies, recording assurance (record
completeness)* In depth knowledge of voice transport technologies
and communication protocols; SBCs, SIPREC, SIP, RTP etc.* In depth
knowledge of system security; privileged access management,
baseline configuration standards, network security.* Proven ability
to manage a productive globally diverse team. Demonstrating
excellent communication skills in order to motivate and inspire
team members
Keywords: Infinity Consulting Solutions, Inc., Columbus , Infrastructure Engineer - Intermediate - 21-00646, Engineering , Columbus, Ohio
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