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Senior Associate Infrastructure Engineer (Windows)

Company: Discover Financial Services
Location: New Albany
Posted on: February 12, 2024

Job Description:

Discover. A brighter future.With us, you'll do meaningful work from Day 1. Our collaborative culture is built on three core behaviors: We Play to Win, We Get Better Every Day & We Succeed Together. And we mean it - we want you to grow and make a difference at one of the world's leading digital banking and payments companies. -We value what makes you unique so that you have an opportunity to shine. Come build your future, while being the reason millions of people find a brighter financial future with Discover.Job Description:At Discover, be part of a culture where diversity, teamwork and collaboration reign. Join a company that is just as employee-focused as it is on its customers and is consistently awarded for both. We're all about people, and our employees are why Discover is a great place to work. Be the reason we help millions of consumers build a brighter financial future and achieve yours along the way with a rewarding career. -Senior Associate Infrastructure Engineers at Discover are focused on delivering a variety of user stories, recognizing technology patterns and collaborating on potential approaches. - The Senior Associate role accelerates technical knowledge by working with and learning from engineering teammates. Actively manages and escalates risk and customer-impacting issues within the day-to-day role to management. -On an Agile infrastructure team, you are responsible for all aspects of the software development lifecycle for end user client devices (PC, Mac, Virtual Machines, Mobile). - - Core competencies include but are not limited to: Windows Build/Image Management, Apple Mac Build/Image Management, Virtual Desktop Infrastructure, Software Deployment, PowerShell scripting/automation. - - Works independently as well as part of a tight-knit team, provides forward thinking solutions that drive both infrastructure and business solutions in a highly available and highly regulated environment. Interfaces with Solution Architects and other corresponding teams (network, security, app/dev, hardware) on feature enrichment or problem solving of issues relating to the full system architecture stack.Responsibilities -

  • Executes increasing variety of user stories with different contexts across the different stages of the product lifecycle -
  • Uses automation, system tools, open-source solutions, observability and 'security first' principles in daily work -
  • Contributes to team agile ceremonies, leads demos and presentations, helps new engineers learn established norms -
  • Comfortably implements solutions using automation, observability and security principles -
  • Engages in adoption of new technology -
  • Continues professional education; learns key product capabilities and has desire to learn higher levels of craftsmanship in day-to-day engineering tasks -
    • Will be part of a 24x7 on call rotation -Minimum Qualifications -At a minimum, here's what we need from you: -
      • Bachelors - Computer Science or related -
      • 1+ Years - (Software) Engineering, DevOps or related -
      • Internal applicants only: technical proficiency rating of advanced beginner on the Dreyfus engineering scale -Preferred Qualifications -Bonus Points If You Have: -
        • 4+ Years Experience working/supporting a MS Windows environment (Client, Server, or both) using innovative and automated solutions.
        • Knowledge of related infrastructure technologies and landscape (hardware, software, network, security, etc.)
        • Working knowledge of Microsoft Intune/Endpoint Manager with experience managing it in a large enterprise.
        • Demonstrated incident, problem and escalation management for own area of responsibility with a strong customer focus.
        • Familiarity with compliance standards such as PCI-DSS is preferred
        • Presentation and communication skills and the capability to address and interact with individuals or groups at varying levels of the organization.
        • Familiar with Agile methodologies a plus
        • Must be well organized, self-motivated, and able to prioritize and multi-task in high-pressure situations
        • Able to work independently with strong interest on current planning techniques and technologies
        • Able to communicate effectively at all levels
        • Create and Maintain Documentation both internally and customer facing
        • Exceptional at troubleshooting, thinking out of the box
          • Operating Systems:
            • Microsoft Windows (Windows 11/10) -
            • Apple Mac a plus
              • Virtualization Technologies: - VMware, Citrix or equivalent
              • Thin Client Management a plus
              • PowerShell Scripting
              • SCCM or equivalent experience with configuration management solutions
              • Microsoft Intune/Endpoint Manager
              • Group Policy Management
              • Vulnerability Management
              • Audit/ComplianceExternal applicants will be required to perform a technical interview. -#LI-JJ1Application Deadline:The application window for this position is anticipated to close on Feb-11-2024. We encourage you to apply as soon as possible. The posting may be available past this date, but it is not guaranteed.Compensation:The base pay for this position generally ranges between $71,500.00 to $121,100.00. Additional incentives may be provided as part of a market competitive total compensation package. Factors, such as but not limited to, geographical location, relevant experience, education, and skill level may impact the pay for this position.Benefits:We also offer a range of benefits and programs based on eligibility. These benefits include:
                • Paid Parental Leave
                • Paid Time Off
                • 401(k) Plan
                • Medical, Dental, Vision, & Health Savings Account
                • STD, Life, LTD and AD&D
                • Recognition Program
                • Education Assistance
                • Commuter Benefits
                • Family Support Programs
                • Employee Stock Purchase PlanLearn more at are you waiting for? Apply today!All Discover employees place our customers at the very center of our work. -To deliver on our promises to our customers, each of us contribute every day to a culture that values compliance and risk management.Discover is committed to a diverse and inclusive workplace. Discover is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or other legally protected status.

Keywords: Discover Financial Services, Columbus , Senior Associate Infrastructure Engineer (Windows), Engineering , New Albany, Ohio

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