Application Support Engineer

Company: VirtualVocations
Location: Columbus
Posted on: September 3, 2024

Job Description:

A company is looking for an Application Support Engineer.

Key Responsibilities:

Investigate and resolve user-submitted tickets within the production environment
Collaborate with teams to find swift resolutions to problems
Enhance internal support tools and streamline workflows

Required Qualifications:

Background in Help Desk or Customer Service/Call desk (2 years or more)
Basic knowledge of building queries in SQL Server Management Studio
Experience with development in the Microsoft .Net framework or willingness to learn
Knowledge of GIT/Azure Devops, Visual Studio, C#, and SQL Server Management Studio
Familiarity with Jira Service Desk or similar help desk ticketing system

Keywords: VirtualVocations, Columbus , Application Support Engineer, Engineering , Columbus, Ohio

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