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Service Technician

Company: MT Business Technologies, Inc.
Location: Columbus
Posted on: December 9, 2018

Job Description:

Position Summary We are looking for a fast learner who is interested in being trained to be a Service Technician. The Copier Technician is responsible for repairing and maintaining customer equipment in a prompt and professional manner and promoting a positive company image. You will be responsible for the installation, care, and maintenance of all integrated digital equipment and interface devices, including printers, engineering products, digital duplicators, copiers, multifunction and facsimile equipment. Duties and Responsibilities Accurately diagnose, repair, and maintain equipment and accessories Install and configure software pertaining to system products Provide key operator support and training Explain repairs completed to customers and how the customer can prevent it from re-occurring Perform scheduled preventive maintenance routines, adhering to factory specification on all customer equipment Reinforce operator training issues with customers Assist sales department with installation of new or trial equipment to ensure proper placement and operation Call dispatch promptly when contacted or when finished with an appointment to receive the next assignment Maintain proper inventory of parts through accurate record-keeping in personal log and work order Record completed work and parts used on the work order and on the machine's recording Updated preventative maintenance list Document expenses and trip logs Clean and maintain tools and supplies Critical Knowledge, Skills, and Abilities Job Requirements Superior customer service Good written and verbal communication skills Excellent interpersonal skills Strong analytical skills Basic computer skills Self-motivated, with the ability to properly prioritize responsibilities Professional behavior and appearance Ability and willingness to travel Able to work in a team and independently Possess advanced organizational skills and is detail-oriented Requires an unrestricted driver's license and own transportation with automobile insurance. It's not necessary but would be great if you have office equipment service experience More Great Information Benefits Full medical, dental, and vision company contributions to a Health Savings Account (HSA) A generous 401(k) match of 75 cents for each dollar you contribute, up to 6% - this begins the quarter after your first year of service World-class training to help you succeed Great work/life balance, including paid vacation, 7 holidays off, and no nights or weekends Life Insurance, pet insurance, disability insurance, and more that we'll tell you about when we talk 0

Keywords: MT Business Technologies, Inc., Columbus , Service Technician, Engineering , Columbus, Ohio

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