ColumbusRecruiter Since 2001
the smart solution for Columbus jobs

Business Account Manager

Company: WOW
Location: Columbus
Posted on: December 5, 2019

Job Description:

Business Account Manager?Responsible for managing and growing WOW's existing customer base including complex coax accounts and transactional fiber accounts up to but not limited to $7,500 per month in billing.?Duties and Responsibilities:?Essential duties and responsibilities include but are not limited to those listed below:?

  • Renew customer contracts to protect and grow existing revenue streams
  • Maintain regular account contact to ensure positioning and alignment of WOW! Business Services with assigned accounts
  • May be responsible or assigned to work with indirect customers' accounts
  • Initiate and assist in delivering proposed solutions to meet the needs of the assigned customers as it relates to Voice, Data, or other Business Services products such as Data Center products and hosted voice services
  • Maintain customer satisfaction and serve as the primary escalation point for any customer issues that arise
  • Manage, cultivate, and execute the delivery of sales and services to accounts in the WOW! markets
  • Perform comprehensive quarterly customer review meetings to ensure a high level of customer experience
  • Introduce new WOW! products and services to existing customer accounts
  • Work effectively with the Network Operations Center (NOC) and identify why issues occurred, and communicate our game plan on the solution to fix the issue with the customer
  • As other duties are assigned?Qualifications:?
    • Bachelor's Degree or 3-5 years equivalent job experience in the telecommunications industry with 1-3 years of successful sales experience
    • Ability to create relationships with internal and external customers
    • Excellent verbal and written communication skills
    • Must be able to present effectively in front of groups both technically and non-technically oriented
    • Must be self-motivated and results-driven, as demonstrated by previous work experience
    • Must possess the ability to analyze and solve problems arising through customer interaction
    • Must possess ability to operate in a team environment
    • Proficiency with Microsoft and G Suite products
    • Experience desired in
    • Experience desired in billing software systems?WOW! is an Equal Opportunity Employer/Minorities/Women/Protected Veterans/Disabled/Sexual Orientation/Religion/Gender Identity employer

Keywords: WOW, Columbus , Business Account Manager, Executive , Columbus, Ohio

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category

Other Executive Jobs

Restaurant Assistant General Manager
Description: Restaurant Assistant General Manager - Start at 58K /yr Our Assistant General Managers not only have an appetite for bottomless fun compassion for our crazy loyal guests, they also maintain high standards (more...)
Company: Red Robin International, Inc.
Location: Columbus
Posted on: 12/14/2019

VP of Operations
Description: You: You are a seasoned operations leader who can drive results through the effective management of people, projects, and process. You have a proven track record for predictable results, effective change (more...)
Company: AllMeds Inc.
Location: Columbus
Posted on: 12/14/2019

Electronics Recycling Operations Manager, Arrow Electronics, Ohio
Description: Recycling Operations Manager Job Description: Job Summary: Responsible for the day-to-day management and coordination of Operations and Distribution for the AVR warehouse facilities. This position is (more...)
Company: Arrow Electronics
Location: Columbus
Posted on: 12/14/2019

Store Management - Columbus
Description: Leaders made daily . . . br / Be a part of our success. br / br / Despite the stressful economic times in our country, we're proud to say we're still growing here at Save-A-Lot and are looking for strong (more...)
Location: Columbus
Posted on: 12/14/2019

Credit Services Associate - Cash Management
Description: Date posted 12/03/2019 Requisition Number: BR Location: United States - Ohio - Columbus Area of Interest: Customer Operations, Finance and Accounting Position Type: Full Time JOB SUMMARY Entry level (more...)
Company: NaviSite
Location: Columbus
Posted on: 12/14/2019

Accounting Manager
Description: Parker Lynch is currently seeking a results-oriented Accounting Manager for a growing family owned company in the Columbus, OH area. In this role, you will be responsible for leading daily operations, (more...)
Company: Parker + Lynch
Location: Columbus
Posted on: 12/14/2019

National Account Manager, Meijer
Description: National Account Manager, Meijer Job number: US11440 Position type Regular Function Commercial State/Province Ohio City Columbus Region US Posting Date: Oct-30-2019 Division Information Spectrum Brands (more...)
Company: Spectrum Brands (UK)
Location: Columbus
Posted on: 12/14/2019

Psychiatric Medical Director (Physician #)
Description: Columbus, OH Medical Director needed for Child and Adolescent Acute and Residential facility. Call me today Medical
Company: FCSpsy
Location: Columbus
Posted on: 12/14/2019

Assistant Manager
Description: We're looking for candidates with excellent communication skills to join our
Location: Columbus
Posted on: 12/14/2019

Managing Director, Agriculture Banking
Description: Description Manages corporate relationship activity for all Commercial Agriculture, Food and Beverage relationships at Huntington. Responsible for developing Huntington's knowledge of (more...)
Company: Huntington National Bank
Location: Columbus
Posted on: 12/14/2019

Log In or Create An Account

Get the latest Ohio jobs by following @recnetOH on Twitter!

Columbus RSS job feeds