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Auto Retail Sales Manager

Company: Wells Fargo Bank
Location: Columbus
Posted on: February 16, 2020

Job Description:

Job Description

Important Note: During the application process, ensure your contact information (email and phone number) is up to date and upload your current resume prior to submitting your application for consideration. To participate in some selection activities you will need to respond to an invitation. The invitation can be sent by both email and text message. In order to receive text message invitations, your profile must include a mobile phone number designated as ?Personal Cell? or ?Cellular? in the contact information of your application.

At Wells Fargo, we want to satisfy our customers? financial needs and help them succeed financially. We?re looking for talented people who will put our customers at the center of everything we do. Join our diverse and inclusive team where you?ll feel valued and inspired to contribute your unique skills and experience.

Help us build a better Wells Fargo. It all begins with outstanding talent. It all begins with you.

Consumer Banking is an industry leader in supporting homeowners and consumers, in addition to operating one of the most extensive banking franchises in the country. We serve mass market, affluent, and small business customers; as well as provide home and personal lending. Our focus is on delivering an exceptional experience for our customers through financial advice and guidance coupled with providing the products and services that will help them realize their financial hopes and dreams. We?ve built our team of top professionals by rewarding their accomplishments and ensuring they have what's needed to succeed.

As part of Wells Fargo Auto, the Auto Retail Sales Manager?(RSM) will lead a high performing team of Auto Relationship Managers responsible for managing relationships of medium to large and/or complex high producing auto dealer accounts within the assigned region. This leader will ensure growth and development of new and existing auto dealer relationships for both franchise and independent auto dealerships. Coordinates and enhances contacts with major auto dealer accounts/customers. Implements business development programs to attract and retain customers. Ensures processes within the region/market territories support corporate objectives along with adhering to policies/regulations. Handles escalated issues that arise within team.

Responsibilities include:

--- Requires frequent travel within an assigned region. Must live in the region.
--- Uphold, support, foster and engage in Wells Fargo Vision and Values
--- Create quarterly business plans for the region and document monthly progress to plans, adjusting where needed
--- Manage, coach and lead a team of ARM?s in assigned market
--- Strong ability to coach assigned ARM?s to high performance
--- Oversee follow-up process of?ARM including applications, dealer sign-ups, dealer performance, and all accounts receivable
--- Conduct weekly staff meetings and regular 1:1s with each ARM
--- Foster customer partnerships ? both internal and external
--- Demonstrate effective expense management
--- Manage and monitor all risk items associated with all dealer relationships

As a Team Member Manager, you are expected to achieve success by leading yourself, your team, and the business. Specifically you will:

--- Lead your team with integrity and create an environment where your team members feel included, valued, and supported to do work that energizes them.
--- Accomplish management responsibilities which include sourcing and hiring talented team members, providing ongoing coaching and feedback, recognizing and developing team members, identifying and managing risks, and completing daily management tasks.

Region ? Cleveland, Columbus, Southern Ohio or Northwestern Pennsylvania Area

Required Qualifications

--- 3+ years of relationship management sales experience
--- 3+ years of auto finance experience
--- 3+ years of management or leadership experience

Desired Qualifications

--- Auto finance experience
--- Excellent verbal, written, and interpersonal communication skills
--- Leadership experience including; coaching, training, and mentoring
--- Good analytical skills including strategically analyzing data and diagnosing opportunities/interventions
--- Ability to negotiate, influence, and collaborate to build successful relationships
--- Intermediate Microsoft Office (Word, Excel, Outlook, and PowerPoint) skills
--- Strong customer relationship management skills
--- Strong prospecting, sales, negotiation, and influence skills
--- Ability to identify risk exposures and propose solutions

Job Expectations

--- Ability to travel and have residency in assigned territory
--- Ability to travel up to 75% of the time
--- Ability to work nights, weekends, and/or holidays as needed or scheduled
--- Flexibility to address incidents as needed 24 hours a day


All offers for employment with Wells Fargo are contingent upon the candidate having successfully completed a criminal background check. Wells Fargo will consider qualified candidates with criminal histories in a manner consistent with the requirements of applicable local, state and Federal law, including Section 19 of the Federal Deposit Insurance Act.

Relevant military experience is considered for veterans and transitioning service men and women.

Wells Fargo is an Affirmative Action and Equal Opportunity Employer, Minority/Female/Disabled/Veteran/Gender Identity/Sexual Orientation.

Keywords: Wells Fargo Bank, Columbus , Auto Retail Sales Manager, Executive , Columbus, Ohio

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