ColumbusRecruiter Since 2001
the smart solution for Columbus jobs

Account Manager (NJUS)

Company: NetJets
Location: Columbus
Posted on: October 18, 2020

Job Description:

Purpose of Position
This Account Manager is responsible for managing and overseeing the successful completion of each Owner trip and ongoing Owner care with the goal of developing and nurturing exceptional Owner relationships. This role utilizes acquired knowledge of each Owner to personalize the service and to anticipate, meet, and exceeds Owner needs. Further, this role is also proactive in recognizing, and resolving Owner issues and problems, and provide Owners with timely, accurate, and appropriate communication at all times. The Account Manager is expected to adhere to and promote NetJets' Six Operating Principles: Safety, Integrity, Owner Value, Operational Excellence, Employee Value and Shareholder Value.
Tasks and Responsibilities

  • Trip Management: Utilize NetJets resources, personal experience, and knowledge of the Owner to plan and execute error-free Owner Itineraries. Research Owner requests and identify appropriate options to meet their needs. This includes preparing the itinerary to include documentation for all new reservations, confirming both arrival and departure reservations with the Owner, verifying catering requirements, ground requirements and ensuring all special requirements are correct.
  • Owner Relationships: Gather and apply knowledge of individual Owner needs and goals during the trip planning process. Anticipate and resolve issues that may impact the Owner. Serve as a single NetJets point of contact for the Owner. Always provide timely, accurate, and complete communication with a focus on creating unique, memorable, and personal travel experiences.

  • Internal Partnering: Working with various stakeholders in their specific areas of expertise to create a seamless travel experience for each Owner.
  • Information Analysis and Problem Solving: Understand and explain basic contractual limitations, aircraft and airport limitations, Federal Aviation Regulations, and other potential impacts to the Owner experience. Being a personal aviation advisor to each Owner. Provide not only options, but guidance and recommendations. Use your knowledge, experience, and resources to ensure the Owner's travel goals are met.

    Bachelor's in Aviation or Business AdministrationCertifications and Licenses
    Years of Experience
    2-4 years of experienceCore Competencies
    AdaptabilityCollaborationCuriosityService-OrientedStrives for Positive ResultsKnowledge, Skills, Abilities and Other (KSAOs)

    • Ability to partner and manage both internal and external relationships in a professional and service-oriented manner.
    • Proven ability to work effectively in a team environment.
    • Strong verbal and written communication skills with the ability to clearly and effectively communicate to all levels of employees and management as well as with Owners and vendors.
    • Detail oriented with a proven ability to prioritize multiple objectives in a dynamic environment with constantly shifting priorities.
    • Proven ability to independently recognize and address potential issues and offer ideas for areas of improvement.
    • Proficient PC skills including MS Office applications, various Aviation Software and the ability to learn and utilize other software programs in an ever changing technological environment.
    • Demonstrate a high level of competence, caring and compassion when managing NetJets' Owners.
    • Ability to deliver unparallel customer service, personalized to high end clientele.
    • Ability to learn and embrace the private aviation industry, building a knowledge base and understand aviation regulations.
    • Passion to find what is most important to the Owner and consistently deliver the desired outcome or provide solutions to exceed expectations.

Keywords: NetJets, Columbus , Account Manager (NJUS), Executive , Columbus, Ohio

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category

Other Executive Jobs

Arby''s: Assistant Manager
Description: In a world full of quick service
Company: Arby''s
Location: Newark
Posted on: 10/26/2020

Assistant Manager I (NA)
Description: The Assistant Store Manager at Coach demonstrates a high level of business acumen delivering sales results through employee development and mentorship. Embodies a strategic mindset with a focus on sales (more...)
Company: Coach
Location: Columbus
Posted on: 10/25/2020

Permanent Medical Director Physician in Columbus, Ohio
Description: Medical Director physician job in Ohio : The Medical Director shall be responsible for decisions relating to medical diagnosis, treatment, prevention, rehabilitation, quality assurance, and the clinical (more...)
Company: State of Ohio Department of Veterans Services
Location: Columbus
Posted on: 10/26/2020

Director of Nursing(DON-LTC/Skilled Care)
Description: TITLE: DIRECTOR OF NURSING LTC/SKILLED CARE LOCATION: SPARTA, WI Are you interested in working for a company that is interested in candidates that are interested in patient care Would you like to work (more...)
Company: Affinity Executive Search
Location: Columbus
Posted on: 10/26/2020

General Manager
Description: The General Manager is responsible for managing all aspects of a Thorntons store to ensure that guests are provided with a superior shopping experience. The GM will oversee and achieve performance targets (more...)
Company: Thorntons (Kentucky)
Location: Columbus
Posted on: 10/25/2020

Assistant Manager $11.00-$15.00/hour (2326)
Description: Assistant Manager 11.00- 15.00/hour ABOUT THE JOB You were born to be the boss. We know. You get up in the morning and you make sure everyone else in the house is doing what they need to do. Then you (more...)
Company: Domino's
Location: Columbus
Posted on: 10/26/2020

Office Manager
Description: Tristar Transportation Co. has been providing specialized door-to-door transportation services for adults, and special needs students throughout Central Ohio since 1992. Due to growth and expansion of (more...)
Company: TRISTAR Transportation
Location: Columbus
Posted on: 10/25/2020

Branch Manager Senior (MLO)
Description: br br br Job Profile br br Position OverviewAt PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience (more...)
Company: PNC Financial Services Group
Location: Columbus
Posted on: 10/25/2020

Physician / Nephrology / Ohio / Permanent / Medical Director Opportuni
Description: Advance your leadership career as a medical director at a post-acute practice near Columbus, Ohio NEW competitive sign-on
Company: Hayman Daugherty Associates, Inc
Location: Columbus
Posted on: 10/25/2020

Project Manager
Description: Project Manager - Biologics Make a direct impact on the life of another by being a member of a very unique team of individuals. Community Tissue Services CTS is a not-for-profit tissue bank founded (more...)
Company: Community Blood Center/Community Tissue Services
Location: Dayton
Posted on: 10/26/2020

Log In or Create An Account

Get the latest Ohio jobs by following @recnetOH on Twitter!

Columbus RSS job feeds