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US Wealth Management Service Letters Inventory Process Manager (VP) - Columbus

Company: JPMorgan Chase
Location: Columbus
Posted on: November 23, 2020

Job Description:

The Advisor Service Platforms & Tools group is seeking a talented professional to manage the integration of the JPMorgan Securities service letters into the USWM Service Letters Inventory, to maintain accurate and clear service communications for our Wealth Management business, and to provide ongoing Inventory Management. Inventory Management includes end-to-end oversight of our service letter and email templates including following established standards for branding, tone, formatting and disclosures; ensuring accuracy of the content; and completing all required process and control elements for each item in the inventory. The ideal candidate would be detail-oriented, organized and comfortable with technology. The candidate would need comfortable working on initiatives that have multiple, diverse stakeholders including document owners, Product, Customer Experience, Legal, Compliance, Controls and Technology. Qualifications - Ability to work collaboratively and communicate effectively, both verbally and in writing. - Empathy and understanding of the client experience and perspective - Strong analytic and project planning skills - Self-motivated and comfortable with working with multiple stakeholders - 5+ years prior experience with investments or banking preferred - Ability to track and report on progress of multiple parallel initiatives - Creative mindset and ability to adapt to business needs - Ability to edit business forms and documents - Experience with MS Office and SharePoint preferred - Bachelor's degree or equivalent experience requiredChase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs. Equal Opportunity Employer/Disability/Veterans

Keywords: JPMorgan Chase, Columbus , US Wealth Management Service Letters Inventory Process Manager (VP) - Columbus, Executive , Columbus, Ohio

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