Retail Assistant Store Manager - Columbus, OH
Company: Purple Innovation Llc
Location: Columbus
Posted on: January 12, 2021
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Job Description:
PURPLEPurple exists to meaningfully improve lives through true
innovation that evolves comfort from end to end. Our colorful
company culture, award-winning marketing, unique (and extremely
comfortable) technology, and incredible team make for a workplace
you'll be proud to be a part of. Purple is recognized as one of the
fastest growing and most disruptive companies in the comfort
industry. We're looking for amazing, motivated people who will help
us improve lives and invent a better way for Purple. Come along for
the ride!Summary:Purple is growing, and we will be opening our
first official Purple store in this area. We're looking for a
friendly, communicative, and customer service-oriented Assistant
Manager to help oversee daily operations at our store location. In
this position, you will play a pivotal role in managing our team of
retail associates, interfacing with our customers, and contributing
to the overall success and profitability of the store.Job
Responsibilities:* Assist in overseeing day-to-day retail
operations and staff* Help Store Manager recruit, train, and
supervise retail staff (sales and operations)* Motivate staff to
meet sales targets and maintain excellent personal sales* Oversee
stock levels* Address customer complaints and issues in a
professional manner* Handle staff conflicts, complaints, and
problems* Prepare various promotional materials and in-store
displays* Ensure compliance with various health and safety
regulations* Greet customers upon entrance* Check on purchase
orders for customers* Assess customer needs and wants; answer
customer questions and concerns* Provide appropriate product
recommendations by understanding the Purple products and history*
Ensure merchandise is in-stock and displayed on shelves in a
presentable manner* Use point of sale (POS) system to conduct
purchase transactions* Process merchandise returns* Assist in
product inventory procedures* Cross-sell and upsell products*
Memorize in-store promotions and special offers in order to
communicate to customers* Build lasting relationships with
customers* Team up with co-workers to ensure customer satisfaction*
Follow opening and closing procedures* Find innovative ways to
improve sales and boost revenueRequirements/Qualifications:* 2+
years of experience in a supervisory role within a retail
environment* Excellent interpersonal communication capabilities*
Customer service-oriented attitude* Confidence to lead and direct a
team of associates* Ability to stay organized and manage time
effectively* Strengths in leadership, management, team building,
and problem solving* Capability to thrive in a fast-paced and
oftentimes high-pressure environment* Numerical and analytical
knowledge to properly manage cash and financial records*
Understanding of basic business management functions* Enthusiasm
and a positive attitude* Minimum of high school diploma. Bachelor's
preferred* Proven competencies in effective communication and
management* Willingness to learn and tackle new challenges
Keywords: Purple Innovation Llc, Columbus , Retail Assistant Store Manager - Columbus, OH, Executive , Columbus, Ohio
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