AWS Connect Manager

Company: Accenture
Location: Columbus
Posted on: January 16, 2022

Job Description:

You are:A motivated, inquisitive developer. You enjoy using your development skills to deliver innovative solutions that help our clients improve the services they provide. Driven by curiosity, you explore how new technologies can be applied to solve challenging business problems. You thrive in a collaborative, creative and productive team environment where ideas are freely exchanged, and innovative concepts evolve into practical solutions.The work:- Design and Implement AWS architectures and environments- Design Native Cloud Application Architectures or optimize applications for AWS- Collaborating within a project team to solve complex problems -They need:Minimum 4 -years' experience in the contact center or PBX industryExperience building and/or testing call flows, IVR trees, or call vectorsHands-on AWS experience with at least 1 implementation (preferred in an Enterprise scale environment)Bonus:At least 1 AWS Associate Level CertificationExperience with Amazon Connect, Amazon Lex, and / or Amazon PinpointExperience with intent analysis and conversational chatbotsHands-on experience developing business applicationsA customer obsession mindsetPursuant to the---Colorado Equal Pay Transparency Act, -if you are located in Colorado, -the -expected -salary range for this role is $132,700 - $165,000COVID-19 UpdateThe safety and well-being of our candidates, our people and their families continues to be a top priority. Please be aware that Accenture roles in the US require all employees to be fully vaccinated as a condition of employment. Accenture will consider requests for medical or religious accommodation to this vaccination requirement during the recruiting process.What We Believe -We have an unwavering commitment to diversity with the aim that every one of our people has a full sense of belonging within our organization. As a business imperative, every person at Accenture has the responsibility to create and sustain an inclusive environment. -Inclusion and diversity are fundamental to our culture and core values. Our rich diversity makes us more innovative and more creative, which helps us better serve our clients and our communities.Read more hereEqual Employment Opportunity Statement - -Accenture is an Equal Opportunity Employer. We believe that no one should be discriminated against because of their differences, such as age, disability, ethnicity, gender, gender identity and expression, -religion, -or sexual orientation. -All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. - -Accenture is committed to providing veteran employment opportunities to our service men and women. -For details, view a copy of the Accenture Equal Opportunity and Affirmative Action Policy StatementRequesting An Accommodation - -Accenture is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired. - -If you would like to be considered for employment opportunities with Accenture and have accommodation needs for a disability or religious observance, please call us toll free at 1 (877) 889-9009, send us an -emailor speak with your recruiter. - -Other Employment Statements - -Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States. - - -Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration. - -Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. - -The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Additionally, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company's legal duty to furnish information. -SummaryLocation: IL - Chicago; MO - St. Louis; PA - Philadelphia; TX - Houston; IN - Indianapolis; KS - Overland Park; OH - Columbus; AZ - Phoenix; OH - Cleveland; MI - Detroit; NC - Raleigh; FL - Miami; MN - Minneapolis; CA - San Francisco; OH - Cincinnati; NY - New York; CA - San Diego; CA - San Jose; CT - Hartford; CA - Sacramento; VA - Arlington; CA - Los Angeles; PA - Pittsburgh; FL - St. Petersburg; WI - Milwaukee; CA - Walnut Creek; WA - Seattle; MA - Boston; NC - Charlotte; NJ - Florham Park; TX - Irving; GA - Atlanta; TX - AustinType: Full time

Keywords: Accenture, Columbus , AWS Connect Manager, Executive , Columbus, Ohio