Program Manager - (Remote/Hybrid) - Military Veterans
Company: TRC Companies, Inc.
Posted on: November 26, 2022
MILITARY VETERANS This is a Remote/Hybrid role, where employee
may go into the Columbus, OH office 1-2 times a week if needed**
TRC Advanced Energy (TRC) is a nationally known energy efficiency
consultancy. TRC collaborates with clients to develop and implement
market transforming programs and initiatives that promote energy
efficiency, renewable energy, and green building in multiple market
sectors across the US. These initiatives reduce energy costs,
improve the health and safety conditions of buildings, while also
helping the environment by reducing greenhouse gas emissions. TRC
acts nationally to address some of our country's most challenging
problems: global climate change and energy independence.
TRC is ranked #17 on ENR's list of the Top 500 Design Firms in the
To learn more about TRC, see the link below:
TRC is looking for an experienced Program Manager to manage energy
efficiency programs. The ideal candidate should have experience
managing diverse teams in a consulting/customer focused environment
with the ability to foster a positive employee culture. This is a
leadership position with direct customer interaction responsible
for maintaining customer satisfaction and ensuring the
productivity, efficiency, and quality of service delivered to one
of our large-scale utility clients. This individual will be
responsible for ensuring performance objectives are visible to the
team, updated with current progress, and can convey performance
variances to senior management. This role will oversee management
of multiple programs, while mentoring and coaching other team
members. The ideal candidate will be process-driven, personable,
and a self"starter, with the capacity to manage multiple tasks
working under the guidance of the central region Vice President.
This position requires the ability to communicate effectively and
coordinate with internal team members and external client contacts.
A successful candidate will have direct input on decisions that
affect the overall profit and loss for the utility portfolio and
will be responsible for client retention and expansion.
In this role, the Program Manager will have direct responsibility
for all aspects of program implementation from driving
participation to the realization of savings. The ideal candidate
will understand client and program needs and have the technical and
management acumen to develop the solutions needed. The Program
Manager will be responsible for forecasting and meeting program
goals and addressing challenges along the way; identifying program
policy and procedure improvements; and leading deliverable
development. The ability to shape successful cross-functional teams
and motivate these teams to work seamlessly through excellent
coordination is required
Previous experience with energy efficiency programs aimed at
residential or non-residential sectors is highly desirable.
Responsibilities include but are not limited to the following:
Directly manage a group of personnel from varied disciplines.
Overseeing program staff that support day"to"day program
application processing, customer technical assistance, process
improvement, program design, pipeline management, and outreach &
Responsible for the implementation of all program processes and
procedures to ensure project applications and payments are
processed and issued in accordance with client expectations and
timelines. This includes: project review and approval; quality
assurance/quality control activities; supervise all operational
aspects of the office; oversee program hotline support activities
and continually identify process improvements,
Analyzing existing and anticipated utility client requirements and
developing and implementing action plans.
Leading program process improvements and ensuring portfolio"wide
Coordinate regularly with program teams, including operations and
engineering, marketing, outreach and management staff.
Inspire, mentor, manage, and support other TRC staff. This
includes: balancing direct reports workload; ensuring
accountability and compliance; performance evaluations; and
defining professional growth and development.
Oversee creation of monthly energy forecasts.
Produce project deliverables as assigned.
This position is also responsible for the identification of MS
Dynamics enhancements that increase efficiencies in all cross
Resolve any employee, customer, and client issues in a timely and
matter. Appropriate degree from an accredited college, or
equivalent experience/combined education, with professional
experience and specialized training commensurate with
Experience leading teams across multiple tasks to achieve common
Experience in client relationship management and establishing and
utilizing appropriate communication cadence.
Affinity for data and the ability to combine data and business
intelligence to drive effective decisions.
Ability to work effectively across multiple functions (engineering,
Ability to train, develop, and engage team members.
Ability to establish and manage effective program metrics.
Excellent customer service skills in working with both customers,
client and internal functions.
Experience and aptitude for supporting the creation and compliance
of detailed contractual and/or program documentation.
Excellent communication skills in both oral and written form.
Aptitude for Microsoft products to effectively manage time,
schedule, and activity completion. Specifically, Excel, Project,
Word, and Visio.
Experience in establishing and leading effective meetings. Desired
Skills: Energy Efficiency Program implementation experience
Project Management Professional (PMP/) experience or
Environmental or energy background or certifications such as
Certified Energy Auditor (C.E.A.) or Certified Energy Manager
(C.E.M.) certifications Aptitude for Microsoft Dynamics or similar
Aptitude for Microsoft SharePoint TRC is an equal opportunity
employer: disability/veteran. We celebrate diversity and are
committed to creating an inclusive environment for all
Keywords: TRC Companies, Inc., Columbus , Program Manager - (Remote/Hybrid) - Military Veterans, Executive , Blacklick, Ohio
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