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Senior Property Manager

Company: Community Housing Network
Location: Columbus
Posted on: May 27, 2023

Job Description:

Job Details

Job Location

Position Type
Full Time

Salary Range
$24.50 - $24.50 Hourly


Community Housing Network provides permanent supportive housing, combining safe, affordable housing with voluntary services to support people experiencing homelessness and who are disabled by mental illness or substance use disorders. The services are designed to build independent living and tenancy skills and connect people to a full range of services, including case management, recovery treatment, health care, vocational and employment support, access to benefits, money management, daily living assistance, and social and recreational activities.

The Senior Property Manager is responsible for performing all Property Management processes as required by partners and funders. These processes include move in, inspection, income certification, lease enforcement, move out and property maintenance. The Senior Property Manager is responsible for working with Service Partners to assist tenants in removing barriers that may jeopardize their housing. This role will also provide coaching and mentoring to Property Managers and be responsible for additional administrative tasks in support of the Regional Manager. The Senior Property Manager is able to manage large complex project portfolios and/or has demonstrated mastery of all key Property Management knowledge bases and job functions.


Property Portfolio Management

  • Perform all required property management processes to ensure that funder requirements are met; complete required administrative tasks including move-ins, certifications, inspections, rent collection, move-outs, and weekly reporting. Submit funder required or internal paperwork on a timely basis.
  • Maintain physical assets by ensuring routine maintenance and upkeep is implemented. Perform inspections in support of housekeeping expectations. Work closely with maintenance team to confirm work orders and unit turns are completed on a timely basis, vendor work is fulfilled as defined by the contracts and curb appeal is maintained. Lease Enforcement
    • Monitor daily activity to ensure lease and house rules are followed. Prepare enforcement documentation such as strict compliance, 30-day, 10 day and eviction paperwork as required
    • Manage all aspects of the lease in conjunction with handling challenging behavior issues
    • Manage receivables on a regular basis. Collect rent, work with tenants to ensure rent is paid in a timely and accurate manner and communicate with Payees and Case Managers as required Tennant Support
      • Work with CHN Supportive Services or Third-Party Service Providers to assist tenants in removing barriers to stable housing as applicable. Enter tenant memos and document interaction in a timely manner. Data Collection and Processing
        • Understand and process information related to CHN's various funder requirements including HUD, Low-Income Tax Credit, home, Housing Assistance Program, Franklin County ADAMH and the Community Shelter Board
        • Collect and process data and information as required to comply with internal and external reporting requirements Training and Development
          • Train and mentor new Property Managers on all aspects of the role. This includes HUD, Tax Credit, HOME, COC (Main Funder) and COC (Service Dollar) paperwork as required.
          • Work with current team members as required to train, support and/or monitor progress
          • Perform training on processes or systems as required: EIV, Yardi, CMHA, HUD, Tax Credit, Legal
          • Provide support with handling tenant issues and working with other CHN departments Community Relations
            • Develop relationships and effectively communicate with Community Partners Regional Manager Support
              • Assist in supervising Property Management and Maintenance Teams in absence of the Area Manager. Train and develop Property Managers as needed
              • Take on responsibility for additional administrative tasks such as utility reimbursements, lease charge adjustments, communication with CMHA and special projects. Other: Provide knowledge and guidance to support organizational initiatives related to profession; Lead, guide, and train employees, interns, and volunteers performing related work. Carry out other such duties as may be assigned or requested. Contribute to CHN activities as required. Actively participate as a member of CHN's community.


                Education/Years& Type of Experience: High School diploma or equivalent required. Associate degree and/or two years of experience in Permanent Supportive Housing, Social Services or Property Management field preferred. Experience working with vulnerable populations preferred.

                Certifications, Licenses, Credentials: Valid Driver's License, auto-insurance required; CPO preferred

                Knowledge, Skills & Other Requirements:
                • Understanding and working knowledge of affordable housing issues and programs, including fair housing and housing subsidies
                • Proficient in Microsoft Office Suite Products and ability to learn and adapt to changing technology utilized in role
                • Proficient skill using property management software (specifically Yardi) preferred
                • General understanding of LIHTC and HUD programs preferred
                • Demonstrated Mastery of Core PM knowledge Base
                • Able to manage large and/or complex portfolios
                  Work Environment: This job is primarily located at the CHN resident property, with the option to utilize the CHN Corporate Office for meetings and other work duties for single-site portfolios. Scattered site portfolios will be based primarily at CHN Corporate Office, with the expectation to travel regularly to assigned properties.

Keywords: Community Housing Network, Columbus , Senior Property Manager, Executive , Columbus, Ohio

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