Market Manager I, Operations
Company: DispatchHealth Management
Location: Dublin
Posted on: May 28, 2023
Job Description:
How You'll Make an Impact: -DispatchHealth seeks a dynamic
leader to join an innovative and rapidly growing team. This
individual is responsible for overseeing the day-to-day operations
of one market containing one to four cars. This includes managing
staff, budgeting, scheduling, and ensuring the delivery of
high-quality patient care. They will also be responsible for
maintaining medical equipment, ordering supplies, and implementing
policies and procedures. Direct reports include DispatchHealth
Medical Technicians (DHMTs) in assigned area. - - - What You'll
Do:
- Hold primary daily operational accountability for assigned
DispatchHealth markets. This includes driving clarity, consistency,
and performance through a collaborative and engaging leadership
style, aligning with internal stakeholders to achieve clinical,
operational, and financial goals. Under direction of Area/ Regional
Leadership, assist in business development activities to further
grow DispatchHealth. -
- Provide on-call support to regional operations team as needed.
-
- P & L Management: - Responsible for analyzing and assisting
with the financial performance of designated Markets and service
lines, leading, and implementing financial strategies to improve
key measures, and monitoring and analyzing budget variances with
explanations and action plans to increase productivity and
profitability. -
- Performance Management: - Manage and improve the performance of
DHMTs through evaluations, feedback, coaching, development
opportunities, monitoring and analyzing performance KPI data,
communicating expectations and goals, and collaborating with other
leaders to align with organizational goals. -
- Hiring & Training: - Manage the hiring process for DHMT staff,
including creating job postings, sourcing, and recruiting
candidates, making hiring decisions, providing training during
onboarding and ongoing evaluations. -
- Lab: - Collaborate with the Central Services Lab team to ensure
effective management and implementation of competency training,
temperature logs, recording of results, supplies, and maintenance
of moderately complex certification standards within the market.
-
- Fleet: - Oversee and maintain market fleet by coordinating with
central fleet, including scheduling maintenance, car washes,
coordinating repairs, and ensuring compliance with relevant
regulations and standards. -
- Supply Chain: - Manage the clinical office supplies inventory,
including ordering, receiving, maintaining accurate counts,
utilizing inventory software, auditing clinical kits for accuracy,
managing lot numbers to prevent expiration, coordinating, and
completing annual physical inventory count, and managing product
additions, removals, and conversions while ensuring compliance with
Pegasus tracking system. - What You Need: -
- Education or experience equivalent to a 4-year college degree
is preferred -
- Experience managing direct reports -
- A minimum of one year experience in healthcare and management
of direct reports. -
- Interpersonal skills: ability to cultivate strong
relationships. -
- Valid driver's license with clean driving record
- Initiative and a sense of competitive drive
- Ability to stay focused on results despite changing conditions,
comfort with ambiguity. -
- Strong operational, problem solving and analytical skills.
-
- Working knowledge of Excel and other Microsoft tools - - -#OTH
- - Who We Are: DispatchHealth is redefining healthcare delivery
through mobile and virtual healthcare. - A rapidly scaling Denver,
Colo., startup, we provide right-sized healthcare through the power
of technology, convenience, and service. - DispatchHealth is
creating an integrated, convenient, high-touch care-delivery
solution that extends the capabilities of the patient's care team
and ensures that we provide personalized, quality care in the home
or at the patient's location of need. - Our skilled, certified
providers arrive onsite with the expertise and tools necessary to
administer advanced medical care, supported by our technological
infrastructure to ensure quality and to improve outcomes. -
DispatchHealth brings together experienced professionals with
proven success in medicine, engineering and operations and a
passion for transforming the healthcare landscape. -DispatchHealth
is committed to creating and supporting a diverse and inclusive
team and serving all communities. All qualified applicants will be
considered for employment regardless of race, gender, gender
identity or expression, sexual orientation, religion, national
origin, disability, age, or veteran status. DispatchHealth offers a
comprehensive benefit package, including medical, dental and vision
insurance, 401k, paid time off, family, and short-term disability
leave. - -Do you want to be part of and thrive in a fast-paced,
growth-stage, entrepreneurial technology, and healthcare delivery
company?
-Are you willing to roll up your sleeves and do what needs to be
done?
-Are you passionate about transforming healthcare through
technology innovation, service and quality care delivered to
patients? -Our MissionWe deliver trusted, compassionate care to all
in the comfort of home. -Our VisionBuilding the world's largest
in-home care system. -Our Values are embodied in The DispatchWay
- Courage to advocate for our patients and each other
- Innovation to trailblaze a new path for healthcare
- Integrity to create a respectful and inclusive environment
- Compassion to provide quality, safe and excellent care - -
Connect With Us: -Get to know us! Watch the video below to hear
from healthcare professionals on what it's like to work with
DispatchHealth. Follow us on Facebook, Twitter and YouTube to learn
more. -Employees are held accountable for all duties of this job;
however, this job description is not intended to be an exhaustive
list of all duties, responsibilities, or qualifications associated
with the job. -
Keywords: DispatchHealth Management, Columbus , Market Manager I, Operations, Executive , Dublin, Ohio
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