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Substance Abuse Program Manager -Days-Full Time-RN or LISW OH

Company: Mount Carmel Health System
Location: Canal Winchester
Posted on: February 12, 2024

Job Description:

Employment Type:

Full timeShift:

Day ShiftDescription:

In accordance with the Mission and Guiding Behaviors of Diley Ridge Medical Center; the Substance Abuse Program Manager has complete responsibility for the assessment, planning, directing, controlling, and evaluation of all aspects of Substance Abuse Program and is responsible for the financial, human, quality, cost, and planning strategies to ensure effective, efficient, and viable services for the service line. Standardizes the delivery of services, focuses on service development, customer satisfaction and coordination with other system service lines. Collaborates with others in Diley Ridge Medical Center management to assure effective and quality services. Work in collaboration with nursing and Inpatient physicians in aspects of Substance Abuse to achieve strategic and operational objectives of the Substance Abuse Program. Liaison for the community networking agencies. Provide education and information regarding the service line to operating and clinical leadership.JOB QUALIFICATIONS (Knowledge, Skills, and Abilities)

Education: For nursing, a bachelors required (BS/BS); MSN/MS/MHA/MBA/CNP preferred. For a Licensed Independent Social Worker, a Master of Social Work required.
Licensure / Certification: Current Ohio RN license or Licensed Independent Social Worker. BLS healthcare provider training required within 6 months of hire.
Experience: Minimum of two years recent and relevant clinical experience.
Effective Communication Skills.
Possess decision-making ability with results-oriented focus. Demonstrates strong initiative and ability to provide visionary leadership to move the service line forward.
Possess excellent clinical assessment and analytical skills.
Able to perform professional duties with minimal supervision.
Demonstrate creativity in developing solutions to complex organizational problems.
Ability to simultaneously manage and complete multiple assignments with accuracy and efficiency.
Proven ability to work with others in a team building, multidisciplinary environment.
Demonstrated ability to work collaboratively with physicians to develop programs and resolve problems.
Evidence of leadership skills and abilities, human relations skills, crisis intervention, critical thinking and decision making, conflict management, and ability to generate and support new ideas and innovations.
Ability to apply experience, analysis, intuition, and communication skills in maintaining and improving the quality of services provided by the service line.
Ability to communicate and integrate with the business/financial, nursing, and interdisciplinary teams.
Knowledge of basic functional operations of utilization management, discharge planning, business office and third party payers preferred.


Service Excellence

Exhibits each of the Diley Ridge Medical Center Service Excellence Behavior Standards holding self and others accountable and role modeling excellence for all to see. Examples include but are not limited to: demonstrates friendliness and courtesy, effective communication creates a professional environment and provides first class service.
Holds self and others (Associates, Physicians and Volunteers) accountable for exhibiting each of the Diley Ridge Medical Center Service Excellence Behavior Standards. This includes, but is not limited to, celebrating excellence in behavior and approaching anyone with courtesy and respect who is not demonstrating Service Excellence.
Demonstrates commitment to Service Excellence by owning and resolving Service Recovery concerns.

Leadership Competencies

Leadership Competencies are the required skills, knowledge and attributes of leaders. They are principles that guide leaders toward the performance and accountabilities expected of them every day.
Define and share a strategy and vision.
Align resources toward achievement of UEM results.
Grow and sustain the UEM.
Identify, lead and embrace change.


Managing Performance: Provides direction of the department with accountability for operations. Participates in direct patient care involving assessments, identification of substance abuse patterns, current health status including screening for withdrawal symptoms and underlying mental health conditions.
Manages, as appropriate, the community, operational, and financial aspects of the Substance Abuse Program. Serves as a liaison to administration and represents the Substance Abuse Program on various hospital and community committees to enhance and foster optimal Substance Abuse Care.
Financial Performance: Understands Diley Ridge Medical Center specific budgeting process. Demonstrates ability to create and monitor budgets, analyze/interpret budget and financial statements and information. Report on budget variance, performance improvement action planning process. Establish procedures to assure accurate charging mechanisms. Analyzes data to guide decisions regarding unit and department goal formulation, implementation, monitoring and evaluation.
Professional Engagement/Shared Decision Making: Enables nurses from all settings and roles to actively participate in organizational decision-making groups such as Leadership, Patient Quality and Safety, Department of Medicine, and Community Substance Abuse Committees and task forces, etc. Promotes professional competence and personal growth ensuring optimal patient care.
Performance Improvement: Monitor clinical processes and outcomes and system issues related to the quality of care provided in collaboration with medical staff and Administrator; develop quality goals, audits, and case reviews; identify trends; and help outline remedial actions while maintaining confidentiality. Implements the key quality measures that have been identified for the system and the site. Ensures that comprehensive, quality data is disseminated to direct care nurses. Identifies significant findings and trends in overall patient satisfaction with substance abuse program as compared with bench marked sources.
Communication: Clearly defines expectations as outcomes. Develops methods that allow for the flow of information and decision making to be bi-directional and horizontal between and among department staff, the leadership team and the CNO.
Interdisciplinary Care Model Development: Ensures participation of nurses at all levels in interdisciplinary activities to collaborate on policies and standards of care/patient education and utilize quality and process improvement. Works collaboratively with all disciplines including pharmacy, case management, physicians, and others as appropriate including community and outreach needs. Coordinate management across the continuum of substance abuse care, which includes the planning and implementation of clinical protocols and practice management guidelines, monitoring of in-hospital patients, and serving as a resource for clinical practice. Stabilize the complex network of the many disciplines that work in concert to provide high-quality care. Serve as an internal resource for staff in all departments, and act as a liaison for outside agencies.
Visibility and Accessibility: Uses input from direct care nurse to improve the work environment in patient care. Utilizes various methods to be visible and accessible to patients, patient families and associates.

Substance Abuse Medical Detoxification Process: Integrates Evidence Based Practice and research into clinical and operational processes. Ensures accessibility for staff to current literature, professional standards and other data sources to support practice.
Relationship-based Care: Creates a caring and healing environment that keeps the patient and family at the center of care throughout their experience at Diley Ridge Medical Center following the principles of our interdisciplinary care delivery system.
Education Responsibilities: Provide for intra-facility and regional professional staff development, participate in case review, implement practice guidelines, and direct community substance abuse education and prevention programs.
Research: Have an active involvement in research projects and the analysis and distribution of findings. Facilitate protocol design for accurate data collection, feedback, and analysis.
Community involvement in Substance Abuse care: Participate in the development of relationships/network of Substance Abuse care at the community, state, or national levels.
Meets population specific and all other competencies according to department requirements.
Promotes a Culture of Safety by adhering to policy, procedures and plans that are in place to prevent workplace injury, violence, or adverse outcome to associates and patients.
Relationship-based Care: Creates a caring and healing environment that keeps the patient and family at the center of care throughout their experience at Diley Ridge Medical Center following the principles of our interdisciplinary care delivery system.
(For nursing leadership) Models and promotes professionalism in nursing practice within the model of the ANCC Magnet Recognition Program.


Maintains current knowledge, skills, education and licensure in clinical practice, attends required in-services and staff meetings, and promotes professional growth.
Works in collaboration with all team members.
Manages day-to-day multidisciplinary and inter-/intra-departmental issues to facilitate mission-driven services for clinical excellence.
Collaborates with other leaders to develop and maintain best practice standards for optimal clinical and financial performance.
Responsible for compliance with Organizational Integrity through raising questions and promptly reporting actual or potential wrongdoing.
All other duties as assigned.

Our Commitment to Diversity and Inclusion

Trinity Health is one of the largest not-for-profit, Catholic healthcare systems in the nation. Built on the foundation of our Mission and Core Values, we integrate diversity, equity, and inclusion in all that we do. Our colleagues have different lived experiences, customs, abilities, and talents. Together, we become our best selves. A diverse and inclusive workforce provides the most accessible and equitable care for those we serve. Trinity Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by law.

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Keywords: Mount Carmel Health System, Columbus , Substance Abuse Program Manager -Days-Full Time-RN or LISW OH, Executive , Canal Winchester, Ohio

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