ServiceNow Tech Arch Manager
Company: Accenture
Location: Columbus
Posted on: April 20, 2024
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Job Description:
We Are:
A global professional services organization, which includes being
a---vital services partner to the world's major cloud providers -
ServiceNow, AWS, Azure, Google, and others.--- Choose Accenture and
make delivering innovative work part of your extraordinary
career!
The Accenture ServiceNow Business Group's platform-led approach
unites the industry and technology transformation expertise of
Accenture with ServiceNow to deliver on the promise of digital
business. We help our clients thrive in the cloud continuum,
reimagine service and customer operations, and modernize work to
achieve the full potential of the platform.
Learn more about ServiceNow at Accenture Here
(https://www.accenture.com/us-en/services/alliances/servicenow)
You Are:
A Technical Architect with the ServiceNow Business Group you are an
experienced innovator of new applications in ServiceNow.
You can architect system solutions with ServiceNow and describe the
solution with ease.
You're willing to roll up your sleeves to develop new solutions for
our clients.
Experienced advisor to the C-Suite, crafting the best solutions to
meet their business needs.
Provide leadership oversight on critical ServiceNow programs at
Fortune 500 clients.
You are a continuous learner, taking advantage of new learning
opportunities. You take time to seek out information about new
applications in ServiceNow and stay up to date on the latest
offerings.
Able to identify opportunities to provide additional value to our
clients and to work internally with the ServiceNow account teams to
progress.
Drive the continuous improvements of our implementation methodology
and service offerings based on client experiences.
Technical Architects can expect to manage and lead teams of
ServiceNow Developers in a technical management and mentorship
capacity.
You are someone that is process oriented and prefers order over
chaos.
You are comfortability asking for help from peers and Subject
Matter Experts when needed.
Strong background working with Enterprise Software companies and/or
Consulting companies.
Demonstrated ability to influence and consult (providing options
with pros, cons and risks) while providing thought leadership to
sponsors/stakeholders in solving governance, program/project
management, business process and/or technical problems.
As a member of the ServiceNow Business Group you will have access
to our robust training and certification opportunities.
Professional Skills:
Excellent communication skills (both written and verbal) with
strong presentation and facilitation skills.
Proven ability to build, manage and foster a team-oriented
environment.
Proven ability to work creatively and analytically in a
problem-solving environment.
Desire to work in an information systems environment.
Excellent communication (written and oral) and interpersonal
skills.
Excellent leadership and management skills.
Travel may be required for this role. The amount of travel will
vary from 25% to 100% depending on business need and client
requirements.
What You'll Need:
Minimum 8 years knowledge and experience working with ServiceNow in
Development & Technical Architecture capacity.
Minimum of 4 years leading teams of ServiceNow Developers as a
technical manager and mentor by implementing quality standards such
as code and architectural reviews.
Minimum 5+ ServiceNow CIS certifications
Year minimum experience 3 product lines outside of ITSM (e.g. ITOM,
ITAM, HAM/SAM, SPM, HR, CSM, etc.)
Bachelor's degree or equivalent (minimum 12 years) work experience.
If associate degree, must have minimum 6 years' work
experience.
Bonus if you have:
Ability to demonstrate advanced scripting and integration skills -
JavaScript, SQL, API Web Services
Certifications for Certified Master Architect (CMA) or Certified
Technical Architect (CTA) is preferred.
Database experience
Cloud migration experience
ITIL or equivalent Certified
Experience integrating ServiceNow with Cloud Infrastructure (e.g
AWS, Azure, GCP)
Experience building prototypes.
Strong interpersonal skills, customer centric attitude
Proven team player and team builder
Strong organizational and analytical skills
Familiarity with SaaS deployments and its supporting
architecture
A degree or equivalent, preferably in Information Technology and a
proven background in consulting and project management
Compensation at Accenture varies depending on a wide array of
factors, which may include but are not limited to the specific
office location, role, skill set, and level of experience. As
required by local law, Accenture provides a reasonable range of
compensation for roles that may be hired in California, Colorado,
New York, or Washington as set forth below.We accept applications
on an on-going basis and there is no fixed deadline to apply.
Information on benefits is here.
(https://www.accenture.com/us-en/careers/local/total-rewards)
California $93,400 to $224,600
Colorado $93,400 to $194,100
New York $86,500 to $224,600
Washington $99,500 to $206,700
#LI-MP and #LI-NA
What We Believe
We have an unwavering commitment to diversity with the aim that
every one of our people has a full sense of belonging within our
organization. As a business imperative, every person at Accenture
has the responsibility to create and sustain an inclusive
environment.
Inclusion and diversity are fundamental to our culture and core
values. Our rich diversity makes us more innovative and more
creative, which helps us better serve our clients and our
communities. Read more here
(https://www.accenture.com/us-en/about/inclusion-diversity/us-workforce)
Equal Employment Opportunity Statement
Accenture is an Equal Opportunity Employer. We believe that no one
should be discriminated against because of their differences, such
as age, disability, ethnicity, gender, gender identity and
expression, religion or sexual orientation.
All employment decisions shall be made without regard to age, race,
creed, color, religion, sex, national origin, ancestry, disability
status, veteran status, sexual orientation, gender identity or
expression, genetic information, marital status, citizenship status
or any other basis as protected by federal, state, or local
law.
Accenture is committed to providing veteran employment
opportunities to our service men and women.
For details, view a copy of the Accenture Equal Employment
Opportunity and Affirmative Action Policy Statement
(https://www.accenture.com/content/dam/accenture/final/accenture-com/document/Annual-Policy-Statement-Regarding-EEO-2023-Applicant.pdf#zoom=50)
.
Requesting An Accommodation
Accenture is committed to providing equal employment opportunities
for persons with disabilities or religious observances, including
reasonable accommodation when needed. If you are hired by Accenture
and require accommodation to perform the essential functions of
your role, you will be asked to participate in our reasonable
accommodation process. Accommodations made to facilitate the
recruiting process are not a guarantee of future or continued
accommodations once hired.
If you would like to be considered for employment opportunities
with Accenture and have accommodation needs for a disability or
religious observance, please call us toll free at 1 (877) 889-9009,
send us an email (https://www.accenture.com/us-en/about/contact-us)
or speak with your recruiter.
Other Employment Statements
Applicants for employment in the US must have work authorization
that does not now or in the future require sponsorship of a visa
for employment authorization in the United States.
Candidates who are currently employed by a client of Accenture or
an affiliated Accenture business may not be eligible for
consideration.
Job candidates will not be obligated to disclose sealed or expunged
records of conviction or arrest as part of the hiring process.
The Company will not discharge or in any other manner discriminate
against employees or applicants because they have inquired about,
discussed, or disclosed their own pay or the pay of another
employee or applicant. Additionally, employees who have access to
the compensation information of other employees or applicants as a
part of their essential job functions cannot disclose the pay of
other employees or applicants to individuals who do not otherwise
have access to compensation information, unless the disclosure is
(a) in response to a formal complaint or charge, (b) in furtherance
of an investigation, proceeding, hearing, or action, including an
investigation conducted by the employer, or (c) consistent with the
Company's legal duty to furnish information.
Keywords: Accenture, Columbus , ServiceNow Tech Arch Manager, Executive , Columbus, Ohio
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