Engineering Operations Manager
Company: Loop Returns
Location: Columbus
Posted on: April 24, 2024
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Job Description:
Does shaping the rapidly growing ecommerce landscape excite you?
Do you want to join a culture that is product-led,
merchant-centric, design-focused? Do you want to be a part of a
growing new startup with a vision of making returns easier for
millions of customers worldwide? -
The Engineering Team at Loop is a balance of agility, consistency,
and performance. These are the pillars that allow the team to
constantly and consistently deliver value that matters to
customers. That customer intimacy is what allows our engineering
teams to be the best in our space, and bring the best ideas to the
market.
We are looking for an Engineering Operations Manager to join,
support and enable our cross-functional Engineering Team. While our
Engineering Managers are focused on developing the skills of our
Software Engineers and our products, the Engineering Operations
Manager's customers are our Engineers, and any cross-functional
team they collaborate with.
Right away, we've listed what we think you'll be spending your time
on. We're growing fast, and growth means the challenges we'll work
on together will change as we lead Loop through new and different
phases.
This is an indispensable role with us, so we'll be looking for you
to have examples of when you've tackled these challenges throughout
your career. We've laid out the experience we think is important to
set you up for success in this role. But, we appreciate that
different humans will solve problems in different ways, so we don't
expect you to fit exactly in a box of requirements.
Loop HQ is a state-of-the-art office located in Columbus, Ohio, and
more than half of our team works remotely across the United States
and Canada. You can choose to join us in the Columbus office or
stay fully remote in this role. What You'll Do:
In a perfect world, Loop wouldn't exist. If we had our way, we'd
live in a world where we're mindful about how we consume, we love
every product we own, and we sharevalues with the brands who create
them. In reality, commerce isn't perfect and often breaks. Loop
creates secondchances.
We're starting by revolutionizing the post-purchase experience.
We've taken one of the most fragile commerce interactions - returns
- and turned it into something consumers actually love, and that
deepens our connection to brands and products.
We take connection seriously on the inside, too. We're building a
work experience that allows you to Be A Human First and prioritizes
empathy and wellbeing. We view Loop as a special place in your
career to shape the future of an industry and become a better
person while doing it. You can grow faster here in a shorter amount
of time - we'll give you space and trust you to fill it.
Learn more about us here: https://loopreturns.com/careers.
You can review our privacy notice here.
Keywords: Loop Returns, Columbus , Engineering Operations Manager, Executive , Columbus, Ohio
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