Quantum Health: Patient Account Representative - Onsite
Company: Quantum Health
Location: Columbus
Posted on: January 15, 2021
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Job Description:
Now accepting applications for training classes starting in
February 2021.As a full-time on-site Patient Services
Representative (PSR) you are a key member of a cross-functional
team united by their devotion to serve others. You are the first
point of contact for your patients, providers and medical office
staff via phone or online inquiries. Apply your critical thinking
to review claims, benefits, eligibility, perform provider searches
or handle any other health-related questions. And because you
sincerely care, proactively follow up with members to ensure their
needs are met.Bring your invaluable customer service experience as
a restaurant server, retail salesperson, patient care coordinator
or prior call center representative and our best-in-class training
program will transform you into a healthcare warrior. How can you
make a lasting impact? --- Provide empathetic, individualized
guidance through the cost and complexity of healthcare--- Conduct
thorough research on behalf of members to resolve healthcare
issues--- Proactively identify and escalate issues to appropriate
team members--- Execute exceptional customer service to all you
come in contact with including documentation using Quantum
Health---s systems and technologies--- Embrace change as
opportunity and contribute to Quantum Health---s growth projects
What do you need to succeed? --- Critical thinking, independent
worker--- Thirst for continued education--- Computer proficiency
including using MS Office, navigating multiple programs
simultaneously and accurate typing at speed--- High school diploma
or equivalent, bachelor---s degree a PLUSPosition requires
successful completion, via testing, of 6 7 weeks of training Monday
Friday from 9:00 AM 6:00 PM. Upon completion, assigned shifts will
be within 10:00 AM 10:00 PM, Monday Friday as business needs
dictate What---s in it for you? --- Paid-time-off, paid holidays
and weekends free--- Comprehensive Medical/Dental/Vision insurance
including domestic partner benefits--- 401k with 4% match---
On-site fitness facility, ping pong table, serenity room massage
chairs--- Education reimbursement after a year of service---
Supportive Engagement Teams i.E. Women, LGBTQIA, etc.Quantum Health
nurtures an award-winning, highly-engaging culture that supports
each member as an individual, provides continuous development
opportunities and career growth. Our work is serious but our laid
back, fun environment fuels each of our 1,200 employees to make
lasting impact on our members and families--- lives.We are the
healthcare warriors for nearly 200 businesses and their employees
providing comprehensive guidance as they navigate their self-funded
healthcare plans. Our work cuts costs, maximizes the benefits
portfolio and achieves the best employee experience for each
medical situation.
Keywords: Quantum Health, Columbus , Quantum Health: Patient Account Representative - Onsite, Healthcare , Columbus, Ohio
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