Surgery Scheduler

Company: SmileMD (an OFFOR Health, Inc. service)
Location: Columbus
Posted on: February 26, 2021

Job Description:

Apply today to join one of the fastest growing venture-backed healthcare startups! Be a part of a high performing team that is innovating in healthcare. This is a highly competitive position, and is a dream job for the right candidate.OFFOR Health/SmileMD enables safe and accessible surgical care by delivering comprehensive in-office healthcare services, equipment, and personnel. The primary goal of our company is to increase access to high quality care through our distributed service model. To that end, you will have a vital role in helping to continue to shape our innovative model that makes an impact on thousands of lives.The Surgery Scheduler role requires the ability to work with clients, patients, and staff. Strong verbal and written communication skills are needed. A client and patient service focused attitude is also needed. Administrative and organizational skills are required, as well as the ability to balance multiple priorities.You will be presented with multiple competing tasks, and no day will be the same. You will be required to bring ideas to the table and execute successfully at a rapid pace.If a startup environment, ability to have a significant impact, and a chance to accelerate growth for OFFOR Health is for you, please apply below.Responsibilities:* Communicate via email and phone with client office staff to obtain information and coordinate scheduling.* Communicate via phone with patients to obtain information and explain our services.* Review patient data in the medical record system.* Determine if patients have appropriate insurance coverage and health history for surgery.* Utilize spreadsheets to track data and enter patient information* Interact with patients and client offices by phone to gather information for case days* Provide best in class service to client offices, patients, our medical providers, and our team* Quickly and professionally react to unexpected challenges to ensure an environment of safety is maintained and the patient and surgery schedule impact is minimized* Assist with other projects as they ariseEssential Skills & Qualifications:* Must possess excellent interpersonal skills, with a professional demeanor and a positive, friendly, can-do attitude* Comfortable speaking with MDs, RNs, and healthcare office staff* Comfortable speaking with patients and has a customer service oriented mindset.* Handles sensitive patient information with good judgment* Manages and maintains calendars--identify schedule conflicts and take appropriate action* Must possess excellent written & verbal communication skills* Motivated self-starter with strong attention to detail* Ability to prioritize and anticipate needs of the team* Ability to work independently* Must be able to handle a variety of activities and confidential matters with discretion* Ability to handle multiple tasks simultaneously* Excellent ability with Google Suite (gmail, Drive, Docs, Sheets, Pages)* Ability to be flexible and manage unexpected situations by being proactive and imaginative* Innovative thinker with strong problem-solving skillsEducation Requirements:* High school diploma required* College degree preferredJob Type: Full-timeFull-Time Benefits* 401k Plan* Paid Time Off* 6 Paid Holidays* Health Insurance* Dental Insurance* Vision Insurance* Short-term/Long-term Disability

Keywords: SmileMD (an OFFOR Health, Inc. service), Columbus , Surgery Scheduler, Healthcare , Columbus, Ohio