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Customer Service & Underwriting Specialists

Company: Dawson
Location: Columbus
Posted on: September 15, 2020

Job Description:

Customer Service Coordinator/ Underwriting Assistant- Insurance IndustryDowntown, Columbus, Ohio$16.00-$22.00 per hour, temp to hires!Availability needed between 8:00am-7:00pm Monday-Friday!What the position offers:Free parking downtown, busline accessible4 weeks of paid in-house training!Great growth opportunity with a large, well known insurance company!What you'll--be doing:Customer Service supporting the Platform Agents.--These are online agents--that operation in all 50 statesThis group provides service for their customersCould include new business, policy endorsements, technical support, billing and underwriting.--This dept is like a mini carrierWill deal with upset customers at times, but the manager has a different culture; they have efficiency metrics that include 400 survey tasks per week (can include calls or emails)--To be successful they need to be able to learn multiple systems and have good technical skillsWho we are looking for:Great job tenure/ stability on resumeOpen to someone that does not have office or call center experience; if you possess great customer service skillsSome of our high performing/top reps have the ability to balance a lot of plates at once. This can be a high paced role, so the ability to manage your time/workload efficiently is important. It can be high volume phone calls, and a lot to learn at once. We are a growing and changing organization so it's helpful to have someone that can be flexible with changing workflows,--etc.--We strive for someone who wants to learn, and has an internal drive to succeed and do their best. We want them to--want that from within themselves. We look for someone who just wants to do wellMost importantly, we have a culture of "family" here on our team. Because we are so small, we really are looking for a team player. Someone who is going to strive to go above and beyond for not only themselves, but the team!

Keywords: Dawson, Columbus , Customer Service & Underwriting Specialists, Hospitality & Tourism , Columbus, Ohio

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