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Customer Service Representative

Company: Calculated Hire
Location: Columbus
Posted on: September 17, 2020

Job Description:

Customer Service Representative Westerville, OH Ongoing contract with possible extension and conversion (based on attendance and performance) 40+ hours per week (currently working from home due to COVID-19) -- Calculated Hire is looking for a Customer Service Specialist to join the team of a Fortune 500 retailer at their Columbus Contact center.-- As a Customer Service Specialist, you will be answering emails and phone calls from customers about in-store experience, merchandise availability, part requests, the Big Lots loyalty program, etc. This would be an excellent opportunity to get in with a Fortune 500 company and launch your career! -- Qualifications: 1+ year of customer service experience Excellent communication skills Strong writing skills/ability to take notes 100% reliable and dependable Independent with confident problem-solving abilities Ability to multi-task and work in a fast-paced environment Quick learner Passion for helping customers Computer savvy (some troubleshooting experience preferred) Shifts and Training Schedule: Training: will be the first 2 weeks, Monday - Friday 9am-5pm Shifts: To Be Determined (Majority of shifts are mid-day and require at least one weekend day)

Keywords: Calculated Hire, Columbus , Customer Service Representative, Hospitality & Tourism , Columbus, Ohio

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