Shift Leader - 3rd (night) Shift
Company: United Dairy Farmers
Location: Columbus
Posted on: January 15, 2021
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Job Description:
Located at Store#25 - 3350 Erie Ave, Cincinnati, OH - Position
Title: Shift Leader - 3rd Shift (night) Reports to: Store Manager
Schedule: Full Time (37-40 hours per week); may work 1st, 2nd or
3rd shift Position Description: The primary responsibility of a
Shift Leader at United Dairy Farmers is to provide outstanding
service to every Guest by following the five phases of The Hi Five
Guest Experience, both personally and, in the absence of a
higher-level manager, through other associates on duty during his
or her shift. The Shift Leader is responsible for following company
policy to ensure the safe and efficient operation of his or her
shift as well as carrying out his or her job in an honest and
ethical manner, complying with all laws and regulations, and all
company policies and requirements. Shift Leaders must be legally
qualified under applicable state laws to conduct all sales
transactions including alcohol and tobacco sales. THIS IS PRIMARILY
A THIRD SHIFT POSITION Essential Functions: Overall Guest Services:
Provide the signature UDF Hi Five Guest Experience; greet Guests
with a warm, authentic hello, ensure store is prepared and ready
for Guests at all times, anticipate needs of Guests and provide
assistance to ensure each Guest leaves satisfied with the intention
to return to our store. DipSide Guest Services: Preparation of
shakes/malts, cups/cones of ice cream/yogurt, sundaes, sodas and
"hand-packed" containers. Efficient Operation of Point of Sale
System and Gas Console: Properly authorizing and control gas sales,
accurately register all transactions, handling
coins/currency/checks/credit card transactions/coupons/food stamps
and making change. Stocking Merchandise: Keep shelves, displays,
milk box and freezers filled and faced, ensure dip cabinet is
filled and appears presentable to our Guests; ensure coffee pots
and ice dispensers are full, ensure the proper rotation of stock
and check for out of code dates. Security: Maintain awareness of
all Guests in the store/on the lot to minimize shop-lifting and gas
drive-offs, control cash levels in the register by using proper
"drop" procedures, doing vendor log-in and following all steps in
the Tobacco/Alcohol Management and Robbery/Violence Deterrence
programs. Maintenance: Ensure the store and parking lot are kept in
a safe, clean and organized condition; keep store equipment clean;
monitor product and refrigeration equipment temperatures.
Reporting: Accurate completion of time records and the Customer
First Document. Other duties as assigned by Management Minimum
Requirements: Ability to speak, hear and understand spoken English
well enough to communicate effectively with customers. Ability to
see well enough to operate store equipment, including POS terminal,
gas console, check identification documents and to use price book.
Ability to understand operating instructions for store equipment
and to operate all store equipment. Ability to prepare DipSide
items using supplies located in the dip cabinets. Ability to handle
coins, currency, checks, credit transactions, coupons and food
stamps, recognize denominations and accurately make change. Ability
to recognize numbers, count and do arithmetic well enough to
complete required records. Ability to move merchandise from storage
to shelves/displays/freezers/milk box and place for proper display.
Ability to clean counters and other surfaces. Ability to tolerate
exposure to temperatures as low as -30 degrees Fahrenheit for at
least 2 minutes. Ability to tolerate exposure to temperatures as
low as +33 degrees Fahrenheit for at least 10 minutes. Ability to
raise at least 10 pounds from floor level to a height of 5 feet.
Ability to place an 8' x 10' x 10' package weighing 21 pounds into
a dip cabinet, the top of which is 3 feet above the floor. Notice:
The lists of ESSENTIAL FUNCTIONS and MINIMUM REQUIREMENTS for this
position are not exhaustive but are believed to be accurate at the
time of publication. Management reserves the right to revise this
job description at any time without notice and to require that
other tasks be performed when necessary (for example in response to
emergencies, changes in personnel, changes in workload or technical
developments). This is a 3rd shift position you are applying
for
Keywords: United Dairy Farmers, Columbus , Shift Leader - 3rd (night) Shift, Hospitality & Tourism , Columbus, Ohio
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