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Concierge/M Club

Company: Columbus Airport Marriott
Location: Columbus
Posted on: August 7, 2022

Job Description:

Primary Purpose:

The primary purpose of the Concierge is to provide guests with an excellent experience for the duration of their stay through welcoming them upon arrival to the hotel, recommending hotel and local amenities.

Work Performed:

The Co ncierge will be tasked with the following duties, responsibilities, and assignments:


- Provide professional, friendly and engaging service in accordance with Atrium's service standards ;
- Recommend hotel amenities , local attractions and any other events that may be of interest to them ;
- Assist guests with mail, messages, and any plans or arrangements they require ;
- Focus attention on guest needs, remaining calm and courteous at all times in keeping with Atrium's Core Values ;
- Assist guests regarding hotel facilities in an informative and helpful way ;
- Assist guests with any needs related to services of the Business Center;
- Follow all company safety and security policies and procedures, including reporting accidents, injuries and unsafe work conditions to management ;
- Clean and disinfect public areas; and
- Any and all other work as required to complete the primary purpose of the position.

Keywords: Columbus Airport Marriott, Columbus , Concierge/M Club, Hospitality & Tourism , Columbus, Ohio

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