Concierge/M Club
Company: Columbus Airport Marriott
Location: Columbus
Posted on: August 7, 2022
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Job Description:
Primary Purpose:
The primary purpose of the Concierge is to provide guests with an
excellent experience for the duration of their stay through
welcoming them upon arrival to the hotel, recommending hotel and
local amenities.
Work Performed:
The Co ncierge will be tasked with the following duties,
responsibilities, and assignments:
- Provide professional, friendly and engaging service in accordance
with Atrium's service standards ;
- Recommend hotel amenities , local attractions and any other
events that may be of interest to them ;
- Assist guests with mail, messages, and any plans or arrangements
they require ;
- Focus attention on guest needs, remaining calm and courteous at
all times in keeping with Atrium's Core Values ;
- Assist guests regarding hotel facilities in an informative and
helpful way ;
- Assist guests with any needs related to services of the Business
Center;
- Follow all company safety and security policies and procedures,
including reporting accidents, injuries and unsafe work conditions
to management ;
- Clean and disinfect public areas; and
- Any and all other work as required to complete the primary
purpose of the position.
Keywords: Columbus Airport Marriott, Columbus , Concierge/M Club, Hospitality & Tourism , Columbus, Ohio
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