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Customer Service/Call Center

Company: ApTask
Location: Columbus
Posted on: January 26, 2023

Job Description:

Make and attend necessary phone calls - inbound and outbound calls.
Provide the required information to the customers
Resolve any queries regarding the services of the company
Provide excellent services and ensure customer satisfaction by solving customer queries as soon as possible
Maintain cordial relationships with customers
Maintain database by updating customer information on daily basis
Explain new features to the customers and answer their questions
Write communication scripts for inbound calls
Keep the team informed about customer calls and demos on a regular basis

Keywords: ApTask, Columbus , Customer Service/Call Center, Hospitality & Tourism , Columbus, Ohio

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