Store Operations Manager (GM)
Company: Insomnia Cookies
Location: Columbus
Posted on: September 21, 2023
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Job Description:
Insomnia Cookies is actively hiring for a Store Operations
Manager (GM) for our Columbus store located at 2209 N. High St.
Columbus, OH 43201, and we are seeking hospitality focused
individuals looking to join a fun, entrepreneurial and rapidly
growing company in a role that offers great training & mentorship,
professional growth/quick advancement opportunities and achievable
sales success! Comp & Sweet Position Perks:* a competitive base +
monthly bonus compensation package.* a $50.00 per month cellphone
data plan stipend.* enrollment in our Cookie Jar internal equity
program.* excellent comprehensive benefits coverage that includes
medical, dental, vision & pet insurance plans.* 401K with
contribution match.* 2 weeks paid vacation, 2 Insomnia Personal
Days of Wellness paid, paid sick leave.* Enrollment in our Cookie
College learning/training platform.* free cookies, awesome swag and
so much more! Job Duties & Position Focus:* Hire, coach and develop
a diverse part-time hourly staff that includes Shift Leaders,
Cookie Crew and Delivery Drivers.* Lead service components
including stellar food quality, engaging customer service, employee
friendliness, and store cleanliness, through the team.* Establish a
strong culture of excellence that prioritizes cookie quality,
customer service, and sales performance, while also supporting
personal growth and opportunity for all team members.* Manage and
audit inventory to maintain proper controls.* Create and execute
fun, local marketing drops.* Create and drive in-store recognition
programs/contests. What we seek:* 3+ years of management/leadership
experience in a restaurant or retail establishment* Availability to
work 2-3 mid-to-late shifts throughout the latter part of the week
(Thurs- Sun) * Benevolent leadership style with a player-coach
mentality when it comes to day-to-day management of the business*
An innate sense of true hospitality and ability to deliver
exceptional customer service to all of our guests* A solid
technical acumen regarding restaurant/retail business software,
proficiency with MS Outlook, Excel, MS Teams and prior experience
hiring employees using an Applicant Tracking System* Familiarity
with using commercial convection ovens - a plusAbout us:Insomnia
Cookies was founded in a college dorm room by then-student, Seth
Berkowitz. Fast forward 20 years and so. many. cookies. later, our
innovative bakery + delivery concept has become a cult brand known
for its rabid following of cookie lovers who crave Insomnia's warm,
delicious delivery all day and late into the night. With an
expanding footprint of over 250 stores globally, an experiential,
"sweet-easy" concept as the brand's flagship in Philadelphia, Pa.
(where Insomnia Cookies is headquartered), and a rapidly-growing
nationwide shipping and gifting portfolio, Insomnia Cookies is
revolutionizing the cookie game by truly "Imagining What's
Possible"!Apply for this job
Keywords: Insomnia Cookies, Columbus , Store Operations Manager (GM), Hospitality & Tourism , Columbus, Ohio
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here to apply!
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