Role: We are seeking a 2 Help Desk Support Technicians for a 6
month opportunity located in Columbus OH with the home base being
Easton. Need people to perform OVER THE PHONE TROUBLESHOOTING! THIS
IS NOT HANDS ON! These opportunities are all in the general hours
range of 8AM-5PM Monday-Friday. This is a position that we are
looking for Help Desk Technicians to help with an overwhelming
amount of hardware and software support demand from our customer.
The people chosen must have a great background in Windows XP/7 and
heavy troubleshooting of computer related hardware (Desktops and
Laptops). The bigger item that is needed are people that have a
background pushing images through imaging software such as SCCM and
Ghost. Imaging is a must!
- Hardware support of Desktops and Laptops
- Software Support in a Windows XP/Windows 7 environment
- Solid Windows 7 migration experience
- Heavy imaging of PC’s
- Travel to different locations in and around Columbus providing
imaging in Windows XP and hardware support on desktops and
Must pass a drug and criminal background check before starting
2-3+ years experience working in the IT Field
Solid over the phone troubleshooting background
Must have some SCCM as it pertains to Windows 7 Packaging NOT AN
IMAGER just general.
Solid background software troubleshooting in a Windows environment
Solid background hardware troubleshooting with Desktops and
Must have imaging on Windows XP & Windows 7 specifically
Solid MS Office Suite background
Must have excellent communication and customer service skills.
Troy Hawkins | Smartsource Staffing
Thawkins@smartsource-inc.com | 404-592-5134