Hardware/Software Field Technicians

Company: Tra'Bian Enterprises
Location: Columbus
Posted on: May 28, 2023

Job Description:

About UsTra'Bian Enterprises is a technologically innovative and fast-growing company that focuses on quality, integrity and respect for our consultants, business partners and Clients. We are looking for quality talent to join our team. Do you have diversity of experiences, professional business acumen, dedication and a team player focused on getting the job done right the first time? We need you!We offer a wide range of fulfilling Information Technology options: contract, contract to hire and permanent opportunities across the Unites States. Our team works diligently every day to to match our consultants with the right career opportunity. We have immediate opportunities that fit your skills, apply today:About the jobHardware/Software Field Technicians Columbus, OhioMust work on-site 8:00 a.m. until 4:30 p.m. Monday through Friday. (No hybrid / No remote)Must be local to Columbus or willing to relocate on day 1Assumes responsibility for the configuration, installation, operation, preventative maintenance and repair of the district's computing hardware and their applied software applications. Installs and tests software on stand-alone computers.Troubleshoots and repairs hardware and software related issues on district end point computers.Configures and installs computer workstations.Diagnoses and resolves critical and non-critical hardware and software problems on a timely basis.Provides technical assistance to end users, Help Desk and fellow support analysts, utilizing technical information provided through vendor relationships, hardware manufacturers and process manuals.Responds to technology service desk trouble tickets to resolve personal computer problems through on-site or remote simulation and/or re-creation of the user's problem;Documents steps taken to diagnose and resolve customer problems and closes trouble tickets; maintains records of statistics and tracking requirements, and hardware and software maintenance and repair;Installs, upgrades, and maintains a variety of software applications and computer hardware, including peripherals;Diagnoses, troubleshoots, and repairs software and hardware problems;Closes trouble tickets upon completion of services or resolution of problem;SKILLSThree (3) or more years of experience in analysis, installation, configuration and testing of micro/mini computer network software.Valid State of Ohio driver's license.Skill in using analysis equipment and entering keyboard commands to diagnose server, software and hardware issues. Interpersonal skills necessary to work with various levels of district staff and external vendors/consultants in the resolution of a variety of technology issues. Required to communicate technical information in non-technical terms.Written skills necessary to maintain various departmental records, documents and reports.Physical ability to install and repair computer equipment.Tra'Bian Enterprises is a leader in Information Technology Solutions and Professional Staffing Services and is committed to hiring and retaining a diverse workforce. We are an Equal Opportunity Employer, & prohibits unlawful discrimination based on the grounds of race, color, religion, sex, national origin, age, marital & veteran status, disability, gender identity/expression or any other protected class.PDN-990d191a-b498-464d-97d6-50533cf720aa

Keywords: Tra'Bian Enterprises, Columbus , Hardware/Software Field Technicians, IT / Software / Systems , Columbus, Ohio