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Team Lead (Network/Software)

Company: Tra'Bian Enterprises
Location: Columbus
Posted on: May 28, 2023

Job Description:

Tra'Bian Enterprises is a technologically innovative and fast-growing company that focuses on quality, integrity and respect for our consultants, business partners and Clients. We are looking for quality talent to join our team. Do you have diversity of experiences, professional business acumen, dedication and a team player focused on getting the job done right the first time? We need you!We offer a wide range of fulfilling Information Technology options: contract, contract to hire and permanent opportunities across the Unites States. Our team works diligently every day to to match our consultants with the right career opportunity. We have immediate opportunities that fit your skills, apply today:About the jobTeam Lead (Network/Software)Columbus, OhioMust work on-site 8:00 a.m. until 4:30 p.m. Monday through Friday.Must be local to Columbus or willing to relocate on day 1Assumes responsibility for continually reviewing teams' performance and responding to escalations from schools and district administration. Assist team members with school/building tasks as needed and organize team for coverage of locations when a team member is out sick or on vacation.Continually review teams' performance and ticket countsAssures that team is keeping up on chromebook repairs and requestsMonitor teams Respond to escalations from schools and district administrationAssist team members with school/building tasks as neededOrganize team for coverage of locations when a team member is out sick or on vacationEnsure team members are completing proper inventory transfer and disposal documents/forms.Installs and tests software on stand-alone requests for timeliness and accuracyTroubleshoots and repairs hardware and software related issues on district end point computers.Configures and installs computer workstations.Diagnoses and resolves critical and non-critical hardware and software problems on a timely basis.Provides technical assistance to end users, Help Desk, and fellow support analysts, utilizing technical information provided through vendor relationships, hardware manufacturers and process manuals.Responds to technology service desk trouble tickets to resolve personal computer problems through on-site or remote simulation and/or re-creation of the user's problem.SKILLSTwo or more years of experience leading a team of field service techniciansFive (5) or more years of experience in analysis, installation, configuration and testing of micro/minicomputer network software.Valid State of Ohio driver's license.Skill in using analysis equipment and entering keyboard commands to diagnose server, software, and hardware issues.Interpersonal skills necessary to work with various levels of district staff and external vendors/consultants in the resolution of a variety of technology issues. Required to communicate technical information in non-technical terms.Tra'Bian Enterprises is a leader in Information Technology Solutions and Professional Staffing Services and is committed to hiring and retaining a diverse workforce. We are an Equal Opportunity Employer, & prohibits unlawful discrimination based on the grounds of race, color, religion, sex, national origin, age, marital & veteran status, disability, gender identity/expression or any other protected class.PDN-990d191a-a6b1-413c-9385-b6526b53679c

Keywords: Tra'Bian Enterprises, Columbus , Team Lead (Network/Software), IT / Software / Systems , Columbus, Ohio

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