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Technology Specialist SITECH

Company: Ohio Machinery Co.
Location: Columbus
Posted on: February 10, 2024

Job Description:

Description

Find YOUR fit at SITECH (a division of Ohio Machinery Co)! Join a winning culture built on industry experience, TEAMwork, and integrity. Come grow your career - See what opportunities await today!

JOB SUMMARY:

The SITECH Technology Specialist will work with our highly skilled team to provide industry-leading customer service and support for Caterpillar and Trimble machine control solutions. The candidate will complete installations, calibrations, and troubleshooting for customers and work side-by-side with the Sales representatives to deliver an outstanding customer experience.

  • Articulate and promote customer benefits of technology and the value that SITECH provides customers.
  • Have a clear understanding of grade control activities and applications that take place on customer job sites.
  • Install, calibrate, and prepare machine control systems and verify optimal performance prior to machine delivery.
  • Support and diagnose customer issues with machine control systems or job site grade management and perform repairs.
  • Set up base and rovers and localize job sites as needed.
  • Support SITECH Sales calls with technical questions
  • Deliver customer and internal training for machine control and grade management.
  • Maintain technology and industry knowledge and expertise.
  • Maintain inventory of grade control systems, components, and tools.
  • Collaborate with our team on new products and continuous improvement opportunities.
  • Keep up to date on competitive offerings and differences.
    JOB QUALIFICATIONS:

    High School diploma with a two-year Technical Degree or Minimum 2 years experience in electronics, mechanical, or optical service repairs.

    MINIMUM PHYSICAL REQUIREMENTS:

    Forty (40) pounds Lift/Carry and Fifty (50) pounds lift and pulling. Up and downstairs, standing, sitting, and climbing onto/into machines. Frequent movement requiring hands, wrists, and fingers. The noise level in the work environment is usually quiet in office settings and moderate to loud in other situations, with both constant and sudden loud noises possible.

    BENEFITS:
    • Competitive pay rate
    • First-year vacation and personal time, increasing with years of service.
    • 401(k) Match and employer discretionary contribution
    • Three different Health Insurance options, including an HSA health insurance option with a zero employee payroll contribution and an employer contribution of $1,200.00 per year.
    • Dental and Vision insurance
    • Credit Union access
    • Life Insurance, Short-Term Disability, and Long-Term Disability
    • Scholarship opportunities for employee's spouses and children, through the Ohio Machinery Education and Opportunity Foundation
    • Company SuccessShare bonuses

      EEO, Veterans & Disabled Employer, and VEVRAA/503 Federal Contractor.

Keywords: Ohio Machinery Co., Columbus , Technology Specialist SITECH, IT / Software / Systems , Columbus, Ohio

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