Sr. Software Engineer, Java
Company: Genesys Cloud Services, Inc.
Location: Columbus
Posted on: April 23, 2024
Job Description:
Genesys empowers more than 7,500 organizations in over 100
countries to improve loyalty and business outcomes by creating the
best experiences for customers and employees. Through Genesys
Cloud, the #1 AI-powered experience orchestration platform, Genesys
delivers the future of CX to organizations of all sizes so they can
provide empathetic, personalized experiences at scale. As the
trusted, all-in-one platform born in the cloud, Genesys Cloud
accelerates growth for organizations by enabling them to
differentiate with the right customer experience at the right time.
We employ more than 6,000 people across the globe who embrace
empathy and cultivate collaboration to succeed. And, while we offer
great benefits and perks like larger tech companies, our employees
have the independence to make a larger impact on the company and
take ownership of their work. Join the team and create the future
of customer experience together. Successful Senior Software
Engineers will
- Work closely and collaboratively with team members.
- Demonstrate a high level of curiosity and keep up-to-date on
the latest technologies.
- Take ownership and strive for excellence in the features they
deliver.
- Follow Best Practices for security, logging, metrics and test
automation as important components of new development Major
Responsibilities/Activities
- As a Senior Software Engineer you will be responsible for
developing new features and components for our voice network
infrastructure, as well as monitoring, analysis, and support of
both our infrastructure and our customers.
- Design new software features through agile development
practices such as chartering, story-mapping, and regular stand-up
meetings
- Implement new features, work with support services to fix any
issues found in the field, and monitor platform components.
- Write unit and integration tests.
- See features through deployment into production.
- Stay current with industry developments and new trends
- Understand & comply with PCI and HIPAA
- Adhere to Genesys Code of Business Conduct and Ethics Minimum
Requirements
- Extensive experience with software engineering in Java
- Demonstrable understanding of scalability and availability in
distributed systems
- Experience with REST APIs
- Experience with Linux operating environments
- Good verbal and written communication skills
- Bachelor's degree in Computer Science or related work
experience The ideal candidate would also have experience with:
- Spring
- Ember.js
- Node.js
- Amazon Web Services
- Git
- Maven
- Jenkins
- Python Compensation: This role has a market-competitive salary
with an anticipated base compensation range listed below. Actual
salaries will vary depending on a candidate's experience,
qualifications, skills, and location. This role might also be
eligible for a commission or performance-based bonus opportunities.
$106,050.00 - $208,050.00 Benefits:
- Medical, Dental, and Vision Insurance.
- Telehealth coverage
- Flexible work schedules and work from home opportunities
- Development and career growth opportunities
- Open Time Off in addition to 10 paid holidays
- 401(k) matching program
- Adoption Assistance
- Fertility treatments More details about our company benefits
can be found at the following link: If a Genesys employee referred
you, please use the link they sent you to apply. About Genesys:
Every year, Genesys orchestrates billions of remarkable customer
experiences for organizations in more than 100 countries. Through
the power of our cloud, digital and AI technologies, organizations
can realize Experience as a Service our vision for empathetic
customer experiences at scale. With Genesys, organizations have the
power to deliver proactive, predictive, and hyper personalized
experiences to deepen their customer connection across every
marketing, sales, and service moment on any channel, while also
improving employee productivity and engagement. By transforming
back-office technology to a modern revenue velocity engine Genesys
enables true intimacy at scale to foster customer trust and
loyalty. Visit. Reasonable Accommodations: If you require a
reasonable accommodation to complete any part of the application
process or are limited in the ability or unable to access or use
this online application process and need an alternative method for
applying, you or someone you know may complete the for assistance.
Please use the Candidate field in the dropdown menu to ensure a
timely response. This form is designed to assist job seekers who
seek reasonable accommodation for the application process.
Submissions entered for non-accommodation-related issues, such as
following up on an application or submitting a resume, may not
receive a response. Genesys is an equal opportunity employer
committed to equity in the workplace. We evaluate qualified
applicants without regard to race, color, age, religion, sex,
sexual orientation, gender identity or expression,marital status,
domestic partner status,national origin, genetics,
disability,military andveteran status, and other protected
characteristics. Please note that recruiters will never ask for
sensitive personal or financial information during the application
phase.
Keywords: Genesys Cloud Services, Inc., Columbus , Sr. Software Engineer, Java, IT / Software / Systems , Columbus, Ohio
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