IT Device Technician
Company: Nesco Resource
Location: New Albany
Posted on: July 1, 2025
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Job Description:
Nesco has partnered with a large client that is looking to add
an IT Fulfillment Specialist to its team. The Store Fulfillment
Team is responsible for the delivery of all endpoint devices and
the applications they run to store locations worldwide. This team
is also responsible for the procurement, fulfillment, and
management of IT hardware and software as well as contract
management. The IT Device Technician will work as part of a team to
ensure optimal fulfillment of all assets procured by IT for 1,000
stores in 20 countries. The IT Device Technician position under
general supervision provides logistics, diagnosis, troubleshooting,
preventative maintenance, asset tracking, and lifecycle maintenance
of retail a point of sales equipment. Responsibilities Stage
handheld endpoint devices that will go to all the stores. Provide
consistent, high quality fulfillment services to stores with
minimum guidance Pack and unpack equipment for shipping and
receiving Escalate more complex problems to maintenance vendors or
the next appropriate level of support to obtain appropriate level
of support to resolution guidelines Maintain accurate inventory of
store assets and acceptable inventory levels of repaired devices
Achieve performance goals and objectives in the area of
productivity, accuracy, and expense control Represent oneself in a
professional manner by promoting company policies and procedures
and approaching challenges in a positive manner Qualifications
General understanding of technology hardware systems, computer
components, and data networks Able to consistently follow
regimented procedures with high rate of accuracy and quality
Ability to think and react in a high energy, fast paced environment
Able to work 8-5 Good technical, analytical, and time management
skills Computer literate and working knowledge of word processing
(Microsoft Word), spreadsheets (Microsoft Excel) and E-Mail
(Outlook) software application is required Knowledge of Asset
Management software and practice is a plus but not a requirement
Knowledge of iOS and Android is a plus, but not required. Nesco
Resource provides equal employment opportunities to all employees
and applicants for employment and prohibits discrimination and
harassment of any type without regard to race, color, religion,
age, sex, national origin, disability status, genetics, protected
veteran status, sexual orientation, gender identity or expression,
or any other characteristic protected by federal, state, or local
laws.
Keywords: Nesco Resource, Columbus , IT Device Technician, IT / Software / Systems , New Albany, Ohio
