ColumbusRecruiter Since 2001
the smart solution for Columbus jobs

Virtual Experienced Tax Associate

Company: Intuit
Location: Columbus
Posted on: September 17, 2020

Job Description:

Overview If you’re a highly motivated individual with a business background and excellent communication skills, we need you to help our customers complete their taxes using TurboTax.  You’ll advance our goal of “Powering Prosperity Around the World” by providing expert guidance and explanations of tax and technical terms to our customers.  You’ll also play an important role in our effort to enhance our brand by delighting our customers and empowering them to prepare their taxes.

What you'll bring College degree a plus.  The ideal candidate will have a background in business, finance, accounting, or tax

Knowledge of tax laws, tax concepts and familiarity with form 1040 and schedules

Minimum 3 season of paid Tax Preparation experience, with a minimum of 30 tax returns per tax year required.

Prior tax preparation experience in a tax practice or retail setting required.

PTIN required

Ability/motivation to expand expertise and obtain a tax credential or certification - Intuit offers a program to obtain your EA

Strong customer service skills with ability to empathize and instill confidence

Ability to work within a team to assist in preparation of accurate tax returns in a timely manner

Strong Research skills and the ability to quickly use online resources to find answers

Critical thinking and problem solving

Persistence and determination

Willingness to utilize audio/visual tools to communicate with customers  Comfortable interacting with customers through video, in a professional way that represents the Intuit TurboTax brand well

Friendly and reassuring on camera

Bilingual (English/Spanish) communication skills (written & spoken) a plus

For internal use: tst assoc

How you will lead This is a seasonal position providing assistance to customers both assisting them in preparing their own returns and/or fully preparing customer tax returns

Compiling/preparing tax returns for TurboTax Customers

Gathering/organizing and accurately entering customer data in the federal and state tax returns for review

Communicate directly with the customer as needed

Coordinate customer meetings and follow-up

Communicate updates to credentialed tax experts on assigned customers

Will help customers who are working on their tax return with both product/software inquiries, as well as with tax questions and calculations

Apply defined practices, procedures and company policies to troubleshoot and resolve product and tax support customer inquiries

Will interact with customers utilizing strong written and verbal skills as well as deep customer empathy

Typical Deliverables:

Accurate and complete customer data entered in tax returns for credentialed tax expert review

High quality customer interactions and experiences

Application of defined practices, procedures and company policies to troubleshoot, resolve issues and address routine Tax Support customer questions

Proficient with technology and solid knowledge of computer operations and software.

Utilize and leverage government websites and toolkits to seek out and deliver the right answer to the customer

Document customer interactions

Represent the Intuit TurboTax brand and spirit by demonstrating empathy for the customer, empowering and partnering with the customer, personalizing the experience, and providing them the confidence that they can do their own taxes

Keywords: Intuit, Columbus , Virtual Experienced Tax Associate, Other , Columbus, Ohio

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Other Jobs


RN Case Manager, Home Health **$5K-$10K-Sign On Bonus Available
Description: I believe that better care begins at home. Compassionate care, uncompromising service and clinical excellence that s what our patients have come to expect from our clinicians. Kindred at Home, (more...)
Company: Kindred At Home
Location: Newark
Posted on: 09/27/2020

Amazon Ultra Fast Fresh Associate (West Chester)
Description: Job Description: 10 10 Shifts: Overnight, Early Morning, Day, Evening, Weekend Location: Monroe, Fairfield, Kettering, Dayton Job opportunities vary by location. We update postings daily with open (more...)
Company: Amazon Workforce Staffing
Location: Middletown
Posted on: 09/27/2020

Kohl's Package Sorter - Seasonal
Description: Job DescriptionPrepares, processes and moves merchandise productively, safely, and accurately according to established guidelines while performing a variety of functions and training in multiple areas (more...)
Company: KOHLS
Location: Middletown
Posted on: 09/27/2020


Amazon Package Sorter (Kettering)
Description: Job Description: 10 10 Shifts: Overnight, Early Morning, Day, Evening, Weekend Location: Monroe, Fairfield, Kettering, Dayton Job opportunities vary by location. We update postings daily with open (more...)
Company: Amazon Workforce Staffing
Location: Middletown
Posted on: 09/27/2020

Amazon Workforce Staffing: Amazon Air - Package Handler
Description: Shifts Over-night, Sunrise, Day, Twilight, Weekend LocationWilmington, OHJob opportunities vary by location. We update postings daily with open positions.SalaryHourly pay rate: Earn 15.00-16.15/hr, plus (more...)
Company: Amazon Workforce Staffing
Location: Middletown
Posted on: 09/27/2020

Hiring Caregiver - Great Pay, Any Shift
Description: We are seeking reliable, compassionate, and upbeat Caregivers who can provide In Home care, personal care, and companionship. Many of our clients are looking for friendly Caregivers
Company: CareInHomes
Location: Middletown
Posted on: 09/27/2020

Amazon Workforce Staffing: Amazon Order Filler (Monroe)
Description: Shifts: Overnight, Early Morning, Day, Evening, WeekendLocation:Monroe, Fairfield, Kettering, DaytonJob opportunities vary by location. We update postings daily with open positions.Hourly pay rate: Earn (more...)
Company: Amazon Workforce Staffing
Location: Middletown
Posted on: 09/27/2020

SEASONAL MERCHANDISE PROCESSOR - EASTON CAMPUS
Description: The current base salary for this position is 14.50/hr. During peak season we are offering an additional 2/hr on top of the base pay rate from now through December 26th, 2020. This position has the potential (more...)
Company: Mast Global
Location: Newark
Posted on: 09/27/2020

CDL A Local Truck Driver - Dedicated Home Daily
Description: Job DescriptionJoin the Cowan Family as a dedicated local driver out of Cincinnati, OH. Our local drivers out of Cincinnati, OH make between 50,000 - 55,000 per year. You'll enjoy our newly increased (more...)
Company: Cowan Systems
Location: Middletown
Posted on: 09/27/2020

91E Machinist
Description: Job Description br br When a Soldier needs a part made or repaired right away, they look to Machinists for assistance. Army National Guard Machinists utilize their knowledge, skills, and expertise (more...)
Company: Army National Guard
Location: Newark
Posted on: 09/27/2020

Log In or Create An Account

Get the latest Ohio jobs by following @recnetOH on Twitter!

Columbus RSS job feeds