ColumbusRecruiter Since 2001
the smart solution for Columbus jobs

Intuit: Virtual Experienced Tax Associate

Company: Intuit
Location: Columbus
Posted on: September 17, 2020

Job Description:

OverviewIf you’re a highly motivated individual with a business background and excellent communication skills, we need you to help our customers complete their taxes using TurboTax. You’ll advance our goal of “Powering Prosperity Around the World” by providing expert guidance and explanations of tax and technical terms to our customers. You’ll also play an important role in our effort to enhance our brand by delighting our customers and empowering them to prepare their taxes.What you'll bringCollege degree a plus. The ideal candidate will have a background in business, finance, accounting, or taxKnowledge of tax laws, tax concepts and familiarity with form 1040 and schedulesMinimum 3 season of paid Tax Preparation experience, with a minimum of 30 tax returns per tax year required.Prior tax preparation experience in a tax practice or retail setting required.PTIN requiredAbility/motivation to expand expertise and obtain a tax credential or certification Intuit offers a program to obtain your EAStrong customer service skills with ability to empathize and instill confidenceAbility to work within a team to assist in preparation of accurate tax returns in a timely mannerStrong Research skills and the ability to quickly use online resources to find answersCritical thinking and problem solvingPersistence and determinationWillingness to utilize audio/visual tools to communicate with customersComfortable interacting with customers through video, in a professional way that represents the Intuit TurboTax brand wellFriendly and reassuring on cameraBilingual (English/Spanish) communication skills (written & spoken) a plusFor internal use: tst assocHow you will leadThis is a seasonal position providing assistance to customers both assisting them in preparing their own returns and/or fully preparing customer tax returnsCompiling/preparing tax returns for TurboTax CustomersGathering/organizing and accurately entering customer data in the federal and state tax returns for reviewCommunicate directly with the customer as neededCoordinate customer meetings and follow-upCommunicate updates to credentialed tax experts on assigned customersWill help customers who are working on their tax return with both product/software inquiries, as well as with tax questions and calculationsApply defined practices, procedures and company policies to troubleshoot and resolve product and tax support customer inquiriesWill interact with customers utilizing strong written and verbal skills as well as deep customer empathyTypical Deliverables:Accurate and complete customer data entered in tax returns for credentialed tax expert reviewHigh quality customer interactions and experiencesApplication of defined practices, procedures and company policies to troubleshoot, resolve issues and address routine Tax Support customer questionsProficient with technology and solid knowledge of computer operations and software.Utilize and leverage government websites and toolkits to seek out and deliver the right answer to the customerDocument customer interactionsRepresent the Intuit TurboTax brand and spirit by demonstrating empathy for the customer, empowering and partnering with the customer, personalizing the experience, and providing them the confidence that they can do their own taxes

Keywords: Intuit, Columbus , Intuit: Virtual Experienced Tax Associate, Other , Columbus, Ohio

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Other Jobs


Home Delivery Assistant
Description: Position Purpose The Field Services Delivery Assistant is critical to Sleep Numbers success in order to meet customer demands after peak market share events. This role takes direction from the Sleep Number (more...)
Company: Sleep Number
Location: Middletown
Posted on: 09/24/2020

Special Warfare Combatant-Craft Crewmen
Description: ABOUT Special Warfare Combatant-Craft Crewmen SWCC are specially trained to operate on and around rivers and coastal regions around the world. Wielding extreme firepower and a deadly skill set, SWCC (more...)
Company: Navy
Location: Middletown
Posted on: 09/24/2020

Packager
Description: Pay: 14.00/hr br Hours: 1st shift: 7:00am-3:30pm Monday-Friday with OT as needed br br Position Details: br The packaging operator is responsible for final packing the product based upon
Company: Staffanation
Location: Middletown
Posted on: 09/24/2020


Class A CDL Dedicated Truck Driver
Description: Hiring CDL-A Truck Drivers for our Dedicated
Company: CR England
Location: Newark
Posted on: 09/24/2020

CDL-A OTR Driver: $1,250 Guaranteed per Week
Description: K amp B Transportation is looking for CDL-A Drivers with six months of OTR experience. Start this week and enjoy 1,000
Company: K&B Transportation
Location: Newark
Posted on: 09/24/2020

SEASONAL MERCHANDISE HANDLER - GROVEPORT OFFSITE
Description: The current base salary for this position is 15/hr. During peak season we are offering an additional 2/hr on top of the base pay rate from now through December 26th, 2020. This position has the potential (more...)
Company: Mast Global
Location: Newark
Posted on: 09/24/2020

Meat Cutter/Butcher- Whole Foods Market-Easton
Description: Perform duties related to the cutting, preparation, display, and selling of meat products. Provide efficient and courteous customer service. Responsibilities Break down beef, pork, lamb, and poultry products (more...)
Company: Whole Foods Market
Location: Newark
Posted on: 09/24/2020

Fuel Island Attendant - Obetz
Description: Job DescriptionFuel Island Attendant - Hogan Truck Leasing Hogan Transportation is a 100-year-old full-service, multi-faceted transportation company operating
Company: Hogan Transportation
Location: Newark
Posted on: 09/24/2020

Amazon Full-Time Warehouse Order Fulfillment Associate (Fairfield)
Description: Shifts: Overnight, Early Morning, Day, Evening, Weekend Location: Monroe, Fairfield, Kettering, Dayton Job opportunities vary by location. We update postings daily with open positions. Hourly pay rate: (more...)
Company: Amazon Workforce Staffing
Location: Middletown
Posted on: 09/24/2020

SEASONAL MERCHANDISE HANDLER - REYNOLDSBURG CAMPUS
Description: The current base salary for this position is 15/hr. During peak season we are offering an additional 2/hr on top of the base pay rate from now through December 26th, 2020. This position has the potential (more...)
Company: Mast Global
Location: Newark
Posted on: 09/24/2020

Log In or Create An Account

Get the latest Ohio jobs by following @recnetOH on Twitter!

Columbus RSS job feeds