Research Librarian

Company: Edison Welding Institute Inc
Location: Columbus
Posted on: January 14, 2021

Job Description:

EWI is a world leader in developing and deploying new technologies that enable companies to bridge the gap between R&D and manufacturing implementation. EWI Associates are passionate about identifying out-of-the-box options that provide a long-term competitive advantage for our clients. Our clients tell us we are a valuable extension and complement to their innovation, engineering and manufacturing teams. If you enjoy dealing with customers and solving difficult, technical problems, EWI is the place for you.To support EWI's Library Services offering for member companies, we are currently looking to find a Research Librarian to conduct library research for staff and customers. This position will support EWI on both internal research projects for staff and external projects for our member companies. The Research Librarian supports member companies by providing research on technical topics through literature searches and article retrievals.This role is perfect for a person who desires supporting and interacting with customers, both internal and external, as well as working independently to deliver top notch research material to support customer's needs. If you prioritize customer service, are research-minded, detail-oriented and self-driven, this role is the one for you.ESSENTIAL FUNCTIONS:* Responds to client and internal requests for technical information by retrieving documents and distributing requested information. Effectively weighs all sourcing options for copyright compliance, timeliness, and cost efficiency. Accurately uses existing relationships and library procedures to fulfill requests using document delivery services, publisher agreements, and other sources. Records, responds, and tracks requests using CRM software* Performs customized technical literature searches using subscription databases and multiple search criteria on a wide variety of engineering and materials science topics for members and EWI associates. Records, responds, and tracks all requests using CRM software* Assists in maintenance, acquisition, and cataloging of library print and electronic collections. Works to improve the library user experience through enhancing collections and access. Assists in monitoring EWI publishing, invoices, and adding EWI Publications and new resources to our Member website* Supports Research Library Manager in organization-wide knowledge management and records management projects. Assists in capturing and indexing documents into content management softwareKNOWLEDGE/SKILLS/ABILITIES:* Ability to maintain excellent customer relationships with both internal staff and external members* Self-driven and motivated to complete tasks in a timely fashion, both immediate requests and long-term projects* Demonstrate ability to analyze, synthesize, and present information; demonstrate attention to detail and problem-solving abilities* Understanding of general business processes, CRM software (preferably Salesforce) and records management principles and software* Basic understanding of library practices, ability to search effectively for technical information using subscription databases* Exercises initiative and creativity within assigned project work* Demonstrates flexibility with constantly changing work and priorities* Exhibits proficient written and verbal communication with customers both internal and external* Proven adaptability and flexibility as part of team* Proficient in MS Office (Word, Excel, PowerPoint, etc.)EDUCATION:* Bachelor's DegreeEXPERIENCE:* Two (2) years of experience in customer service delivery for professionals* One (1) year experience in a scientific research corporate library, an engineering/scientific organization, corporate/special library experience, or research and development environment is desirableEOE/M/F/Disability/Protected Veteran StatusAccommodationsIndividuals who need reasonable accommodations under the ADA in order to participate in the search and/or application process should contact Human Resources at (614) 688-5000.

Keywords: Edison Welding Institute Inc, Columbus , Research Librarian, Other , Columbus, Ohio