Product Support Engineer
Company: Veeam
Location: Columbus
Posted on: January 15, 2021
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Job Description:
Company DescriptionEverything's in place for you to win at Veeam
- the global leader in Cloud Data Management. We provide trusted
back-up solutions that deliver cloud data management and
protection, keeping the world moving for over 360,000 customers
including the vast majority of Fortune 500 companies. We're
extremely successful: a billion-dollar company and Leader in the
Gartner Magic Quadrant that's won over 170 top industry awards. But
we're always looking forward. Everyone here plays a part in finding
new opportunities and winning new deals, and you'll be backed by a
best-in-service product and an unrivalled reputation for delivering
customer satisfaction - our net promoter score is 3.5x the industry
average.Ultimately though, we grow together, so we'll support you
fully to be successful in your role. We'll invest in you through
our on-demand learning systems. Mentoring, training and coaching
will help you to find your feet, take big challenges in your stride
and perform at your best. There are acceleration programmes that
could propel you further forward than you imagined. And whether
it's learning additional skills, gaining a new experience or taking
the next step in your career, there will be lots of scope for
development.All this in a place where people talk from the heart.
We have a culture of focus and excellence. We encourage innovation
and iteration. And since our achievements are tangible, we can keep
it real and be genuine with each other. We're inclusive, diverse,
open and honest people who collaborate, support each other and have
fun together. And we're nimble enough for people to speak up. We
play to win; we're competitive, hungry and driven, but we remain
humble. If that's you, get ready to do Veeamazing things.Job
DescriptionThe Windows Technical Support Engineer provides inbound
technical support for Veeam's products via the telephone, email,
and remote sessions, which may require careful examination of many
infrastructures and other environmental variables, as well as a
detailed analysis of log files. This highly technical support role
requires deep analytical troubleshooting of complex technical
problems. This position is not a traditional call center-based
customer service role.----In this role you will:
Keywords: Veeam, Columbus , Product Support Engineer, Other , Columbus, Ohio
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