Big Data Application Support - SRE
Company: JPMorgan Chase Bank, N.A.
Location: Columbus
Posted on: April 10, 2021
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Job Description:
The Application SRE, within a Production Management team, is
responsible for technical support of production applications and
infrastructure. Application SRE handles all support requests,
incidents, issues, tickets and business continuity activities, to
ensure flawless and quality delivery of services to end users. This
is a critical role requiring a highly dedicated individual who can
take ownership and provide procedural and technical support to
various teams and work in partnership with internal/external
stakeholders. In addition to driving resolution of day-to-day
issues, major incidents, and outages to resolution, the Application
SRE will work hand-in-hand with application development,
infrastructure and implementation teams. The ideal candidate should
be detail oriented, have strong verbal and written communication
skills, able to multi task and can work independently and is a team
performer. You should also have a proactive approach to identify
problems before they happen and implement solutions that detect and
prevent outage. The SRE will be pivotal as we transform to
Agile/DevOps model. Some of the areas of work will include
automation, monitoring (alerting/logging), deployment and
continuous integration working closely with our Application
Developement / Infrastructure partners. Responsibilities: Manage
day to day issues including daily health checks of applications and
processes, working closely with end users, development staff and
Infrastructure teams, to prioritize and resolve and/or mitigate
outages Monitor production activities/processes to ensure timely
and effective reporting, tracking, follow-up and communication of
problems to internal and external clients, technical resources, and
executives Ensures information controls, back-up and recovery
strategies are in place across all environments Design automated
software and product upgrades, change management, and release
management solutions, design self-healing and resiliency patterns
Implement continuous process improvement, including but not limited
to policy, procedures, and production monitoring Technical
Qualification: 5+ years of hands-on experience in Production
Support/Engineering 3- 5 years experience managing UNIX/Linux
environment; experience in UNIX shell, Python or similar scripting
languages E xperience with database platforms (Oracle, Cassandra,
SQL Server, Teradata) is a plus Knowledge of Hadoop platforms
(Hortonworks, Cloudera) and technologies (YARN, Hive, MR, Tez,
Spark, etc.) desired Working knowledge of Kerberos is a plus
Understanding of Networking (tracing, packet capture, etc.) E
xperience Apache/Tomcat/WebSphere and WebLogic E xperience with
Cloud technologies like AWS or GAIA Strong analytical & trouble
shooting skills required Experience in Disaster Recovery planning
and test executionJPMorgan Chase & Co., one of the oldest financial
institutions, offers innovative financial solutions to millions of
consumers, small businesses and many of the world's most prominent
corporate, institutional and government clients under the J.P.
Morgan and Chase brands. Our history spans over 200 years and today
we are a leader in investment banking, consumer and small business
banking, commercial banking, financial transaction processing and
asset management. We recognize that our people are our strength and
the diverse talents they bring to our global workforce are directly
linked to our success. We are an equal opportunity employer and
place a high value on diversity and inclusion at our company. We do
not discriminate on the basis of any protected attribute, including
race, religion, color, national origin, gender, sexual orientation,
gender identity, gender expression, age, marital or veteran status,
pregnancy or disability, or any other basis protected under
applicable law. In accordance with applicable law, we make
reasonable accommodations for applicants' and employees' religious
practices and beliefs, as well as any mental health or physical
disability needs. Equal Opportunity
Employer/Disability/Veterans
Keywords: JPMorgan Chase Bank, N.A., Columbus , Big Data Application Support - SRE, Other , Columbus, Ohio
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