Customer Service - Guest Services

Company: BEST Crowd Management
Location: Powell
Posted on: July 22, 2021

Job Description:

Get into the action with multiple sporting venues in and near Columbus this season - join our team of Part-Time Event Staff!

BEST Crowd Management, a GardaWorld Company provides a full array of event-staffing and crowd-management services for top venues and major events throughout North America. From professional sporting events (such as the MLB, NFL, NCAA and MLS), to political gatherings, concerts, conferences, conventions, collegiate events and other large affairs, we’re there to keep the energy going, while keeping everyone safe.

Whether you’re on the lookout for a part-time role or one with a flexible schedule, BEST Crowd Management has positions that work around you. Join our team today!

Perks of Working With BEST:

• Exclusive opportunities to work inside the stadium and get a sneak peek into the action
• Weekly pay; Earn up to $15.46/ hour*
• Flexible scheduling that fits around your life

Some Open Positions and Responsibilities Include:

Gate Security:

• Personnel placed at the gate entrances to enforce the security regulations of the facility. This position may include bag checkers, magnetometer operators (contraband enforcement), and secondary perimeter staff (greeter/policy enforcement).

Crowd Management:

• Personnel placed throughout the facility to ensure a secure and fun environment for the guests attending. Our Crowd Control personnel are focused on addressing issues that may disrupt enjoyment of the event

Field Security (limited positions):

• Sideline personnel around the field to ensure a secure playing surface

Access Control Points (limited positions):

Personnel in entry ways for clubs/suites/locker rooms to verify proper credentials/tickets to specific area

Basic Qualifications:

• You have a flexible schedule which could accommodate shifts throughout the day and evening. We have a variety of shifts on weekdays and weekends
• You thrive in a fast-paced environment and have strong, clear communication skills
• You are a team player, quick thinker with the ability to identify and resolve issues quickly
• You have the ability to stand for extended periods, sometimes throughout an entire event (notify us of reasonable accommodations) and you are comfortable working outside in all weather conditions
• You are at least 18 years old and able to pass a criminal background screening conducted through the state and/or federal government
• You are willing to consent to a drug screen
• You currently possess or are willing to obtain a security license

Preferred Qualifications:

• Previous customer service experience
• Have experience in the event or security industry
• A portion of our positions are ideal for those majoring or have a degree in Criminal Justice, Law Enforcement, First Responder or anyone with military experience
• Are a first responder or former, transitioning and active military
• Sports fan!

Apply Today! All Training Necessary to be Successful is Provided!

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

By providing the information, you are consenting to receive texts and/or emails regarding employment opportunities with BEST and its affiliates and subsidiaries.

*combination of hourly pay rate + maximum season bonus 

Keywords: BEST Crowd Management, Columbus , Customer Service - Guest Services, Other , Powell, Ohio