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Front Desk Supervisor Sheraton Columbus at Capitol Square

Company: Sheraton Columbus at Capitol Square Sheraton
Location: Columbus
Posted on: January 16, 2022

Job Description:

Sheraton Columbus at Capitol Square

Position Info
The Front Desk Supervisor will assist in the supervision of the front desk staff to ensure guest service and operations meet standards. This position works the front desk as needed, trains staff, and responds to more complex questions and exceptions. Will organize, confirm, process, and conduct guest check-in/out, room reservations, requests, changes, and cancellations. Secure payment, and verify and adjust billing, activate and distribute room keys, process all guest requests and relay messages. Welcome and acknowledge all guests according to company standards, anticipate and address guest service needs, assist individuals with disabilities, and exceed all guest expectations.

Keywords: Sheraton Columbus at Capitol Square Sheraton, Columbus , Front Desk Supervisor Sheraton Columbus at Capitol Square, Other , Columbus, Ohio

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