Housing Specialist

Company: CGI
Location: Columbus
Posted on: May 16, 2022

Job Description:

Housing Specialist Position Description CGI Federal's Housing Sector team that partners with public housing authorities (PHAs) and the U.S. Department of Housing and Urban Development (HUD) to assist in the provision of affordable housing has an opening for a Housing Specialist. This is an opportunity to join an energetic team with a collaborative management group and work with affordable housing providers. New team members receive in-depth training to prepare them for their role. Additional training and professional development opportunities are also available, for both the affordable housing industry, and general business skills. The Housing Specialist is directly responsible for the timely and accurate completion of specified core tasks for case management under HUD's Housing Choice Voucher Program (HCVP). The Housing Specialist works closely with applicants, participants and property owners to ensure compliance pursuant to HUD policy and the PHA's HCVP Administrative Plan. The candidate will use CGI's propriety IT systems as well as the Microsoft Office Suite to accomplish day-to-day tasks.Your future duties and responsibilities Responsibilities will include but not be limited to: income calculations and file reviews, while at the same time maintaining a high quality of customer service with clients. The Housing Choice Voucher Specialist is responsible and accountable for implementation of all aspects of HCV program administration including but not limited to eligibility screening; employment, income, asset and deductions that affect rent calculations, and school verifications; reasonable rent determinations, rent negotiations, housing subsidy assistance and rent calculations; voucher issuance; approving requests for tenancy; approving requests for reasonable accommodations, program moves and portability; landlord eligibility screening; housing assistance payments contracting; payment processing; conducting periodic re-certifications/re-exams; referrals to mobility counseling services; determining program compliance and handling program terminations; monitoring caseload activities; and providing client and landlord customer service. Other duties may be assigned.--- Manage, monitor and maintain monthly portfolio that includes but is not limited to collecting, processing and verifying documentation for clients and stakeholders; contacting third party sources for verifications based on outlined criteria.--- Ensure that tasks assigned are completed in an accurate and timely manner.--- Operate/maintain computer, printer, scanner, copier, fax and additional office machines.--- Complete accurate data entry in CGI and client systems of record necessary to monitor and produce forms, reports, correspondence or other material.--- Analyze, organize, evaluate, alphabetize and file materials or data, as necessary.--- Assist other staff members, when requested.--- Implement new CGI/HUD/Client policy, procedures and requirements as provided by the Supervisor.--- Research and respond to inquiries from clients, landlords and tenants regarding case load matters and concerns.--- Educate program team members, participants, appropriate agencies, and the public concerning affordable housing regulations, policies and procedures.--- Compile information; generate and present CGI internal and client reports in an accurate and timely manner.--- Perform related duties as assigned by the Supervisor and provide staff coverage as needed.--- Manage multiple work streams and priorities simultaneously while maintaining quality, customer service standards, and accuracy.--- Participate in Team meetings.--- Escalate all issues that need immediate supervisory attention.--- Ensure adherence to all policies and procedures.--- Work closely with other team members to provide high level of customer service.Required qualifications to be successful in this role--- Associate's Degree (Bachelor's degree preferred) from an accredited college or university in Business or Public Administration, Social Sciences or related field.--- One year of customer service experience in the affordable housing industry preferred. Must obtain Certified HCVP Specialist within one year of employment.--- The Housing Choice Voucher Specialist role requires skilled reading, analyzing, and interpreting data, documents, information, and publications.--- Must be able to evaluate information and situations in order to make sound independent decisions.--- Must possess problem solving abilities with skills to identify critical issues, and develop and execute plans to resolve disputes.--- Demonstrated ability to use critical thinking to solve problems.--- Organization and records management skills.--- Ability to handle math computations.--- Demonstrated ability to use time-management skills to achieve success with schedules, workloads and deadlines.--- Ability to utilize organizational skills to manage all aspects of a client's case; including tracking activities, updating records and monitoring outcomes. Must manage files and documents, follow recordkeeping requirements and maintain confidentiality.--- Must have basic to advanced math skills to complete financial forms, develop reports and understand statistical data. Must use math in daily work tasks, such as calculating financial eligibility for services, determining level of subsidy assistance, and monitoring expenditures.--- Highly proficient data entry and computer skills along with the ability to use and manage computer files, use databases, create spreadsheets and prepare presentations.--- Must have aptitude to become proficient with proprietary database operations and demonstrate functional proficiency in use of Microsoft Office Suite (Word, Excel, Outlook, PowerPoint).--- Strong interpersonal, written and verbal communication skills and the ability to forge positive relationships with clients, co-workers and colleagues.--- Must possess the ability to interview and negotiate.--- Must demonstrate excellent listening skills, presentation and public speaking skills and the ability to share information effectively to diverse groups.--- Must possess strong writing skills to compose documents, reports and correspondence.--- Knowledge of HCV program and/or HUD section 8 programs preferred.--- Must have strong computer skills and be able to enter data in multiple electronic information systems. your career with us.It is an extraordinary time to be in business. As digital transformation continues to accelerate, CGI is at the center of this change-supporting our clients' digital journeys and offering our professionals exciting career opportunities. At CGI, our success comes from the talent and commitment of our professionals. As one team, we share the challenges and rewards that come from growing our company, which reinforces our culture of ownership. All of our professionals benefit from the value we collectively create.Be part of building one of the largest independent technology and business services firms in the world.Learn more about CGI at unsolicited agency referrals please.CGI is an equal opportunity employer.Qualified applicants will receive consideration for employment without regard to their race, ethnicity, ancestry, color, sex, religion, creed, age, national origin, citizenship status, disability, pregnancy, medical condition, military and veteran status, marital status, sexual orientation or perceived sexual orientation, gender, gender identity, and gender expression, familial status, political affiliation, genetic information, or any other legally protected status or characteristics.CGI provides reasonable accommodations to qualified individuals with disabilities. If you need an accommodation to apply for a job in the U.S., please email the CGI U.S. Employment Compliance mailbox at . You will need to reference the requisition number of the position in which you are interested. Your message will be routed to the appropriate recruiter who will assist you. Please note, this email address is only to be used for those individuals who need an accommodation to apply for a job. Emails for any other reason or those that do not include a requisition number will not be returned.We make it easy to translate military experience and skills! Click here to be directed to our site that is dedicated to veterans and transitioning service members.All CGI offers of employment in the U.S. are contingent upon the ability to successfully complete a background investigation. Background investigation components can vary dependent upon specific assignment and/or level of US government security clearance held. CGI will consider for employment qualified applicants with arrests and conviction records in accordance with all local regulations and ordinances.CGI will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with CGI's legal duty to furnish information.Skills

Keywords: CGI, Columbus , Housing Specialist, Other , Columbus, Ohio