Housing Specialist
Company: CGI
Location: Columbus
Posted on: May 16, 2022
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Job Description:
Housing Specialist Position Description CGI Federal's Housing
Sector team that partners with public housing authorities (PHAs)
and the U.S. Department of Housing and Urban Development (HUD) to
assist in the provision of affordable housing has an opening for a
Housing Specialist. This is an opportunity to join an energetic
team with a collaborative management group and work with affordable
housing providers. New team members receive in-depth training to
prepare them for their role. Additional training and professional
development opportunities are also available, for both the
affordable housing industry, and general business skills. The
Housing Specialist is directly responsible for the timely and
accurate completion of specified core tasks for case management
under HUD's Housing Choice Voucher Program (HCVP). The Housing
Specialist works closely with applicants, participants and property
owners to ensure compliance pursuant to HUD policy and the PHA's
HCVP Administrative Plan. The candidate will use CGI's propriety IT
systems as well as the Microsoft Office Suite to accomplish
day-to-day tasks.Your future duties and responsibilities
Responsibilities will include but not be limited to: income
calculations and file reviews, while at the same time maintaining a
high quality of customer service with clients. The Housing Choice
Voucher Specialist is responsible and accountable for
implementation of all aspects of HCV program administration
including but not limited to eligibility screening; employment,
income, asset and deductions that affect rent calculations, and
school verifications; reasonable rent determinations, rent
negotiations, housing subsidy assistance and rent calculations;
voucher issuance; approving requests for tenancy; approving
requests for reasonable accommodations, program moves and
portability; landlord eligibility screening; housing assistance
payments contracting; payment processing; conducting periodic
re-certifications/re-exams; referrals to mobility counseling
services; determining program compliance and handling program
terminations; monitoring caseload activities; and providing client
and landlord customer service. Other duties may be assigned.---
Manage, monitor and maintain monthly portfolio that includes but is
not limited to collecting, processing and verifying documentation
for clients and stakeholders; contacting third party sources for
verifications based on outlined criteria.--- Ensure that tasks
assigned are completed in an accurate and timely manner.---
Operate/maintain computer, printer, scanner, copier, fax and
additional office machines.--- Complete accurate data entry in CGI
and client systems of record necessary to monitor and produce
forms, reports, correspondence or other material.--- Analyze,
organize, evaluate, alphabetize and file materials or data, as
necessary.--- Assist other staff members, when requested.---
Implement new CGI/HUD/Client policy, procedures and requirements as
provided by the Supervisor.--- Research and respond to inquiries
from clients, landlords and tenants regarding case load matters and
concerns.--- Educate program team members, participants,
appropriate agencies, and the public concerning affordable housing
regulations, policies and procedures.--- Compile information;
generate and present CGI internal and client reports in an accurate
and timely manner.--- Perform related duties as assigned by the
Supervisor and provide staff coverage as needed.--- Manage multiple
work streams and priorities simultaneously while maintaining
quality, customer service standards, and accuracy.--- Participate
in Team meetings.--- Escalate all issues that need immediate
supervisory attention.--- Ensure adherence to all policies and
procedures.--- Work closely with other team members to provide high
level of customer service.Required qualifications to be successful
in this role--- Associate's Degree (Bachelor's degree preferred)
from an accredited college or university in Business or Public
Administration, Social Sciences or related field.--- One year of
customer service experience in the affordable housing industry
preferred. Must obtain Certified HCVP Specialist within one year of
employment.--- The Housing Choice Voucher Specialist role requires
skilled reading, analyzing, and interpreting data, documents,
information, and publications.--- Must be able to evaluate
information and situations in order to make sound independent
decisions.--- Must possess problem solving abilities with skills to
identify critical issues, and develop and execute plans to resolve
disputes.--- Demonstrated ability to use critical thinking to solve
problems.--- Organization and records management skills.--- Ability
to handle math computations.--- Demonstrated ability to use
time-management skills to achieve success with schedules, workloads
and deadlines.--- Ability to utilize organizational skills to
manage all aspects of a client's case; including tracking
activities, updating records and monitoring outcomes. Must manage
files and documents, follow recordkeeping requirements and maintain
confidentiality.--- Must have basic to advanced math skills to
complete financial forms, develop reports and understand
statistical data. Must use math in daily work tasks, such as
calculating financial eligibility for services, determining level
of subsidy assistance, and monitoring expenditures.--- Highly
proficient data entry and computer skills along with the ability to
use and manage computer files, use databases, create spreadsheets
and prepare presentations.--- Must have aptitude to become
proficient with proprietary database operations and demonstrate
functional proficiency in use of Microsoft Office Suite (Word,
Excel, Outlook, PowerPoint).--- Strong interpersonal, written and
verbal communication skills and the ability to forge positive
relationships with clients, co-workers and colleagues.--- Must
possess the ability to interview and negotiate.--- Must demonstrate
excellent listening skills, presentation and public speaking skills
and the ability to share information effectively to diverse
groups.--- Must possess strong writing skills to compose documents,
reports and correspondence.--- Knowledge of HCV program and/or HUD
section 8 programs preferred.--- Must have strong computer skills
and be able to enter data in multiple electronic information
systems. your career with us.It is an extraordinary time to be in
business. As digital transformation continues to accelerate, CGI is
at the center of this change-supporting our clients' digital
journeys and offering our professionals exciting career
opportunities. At CGI, our success comes from the talent and
commitment of our professionals. As one team, we share the
challenges and rewards that come from growing our company, which
reinforces our culture of ownership. All of our professionals
benefit from the value we collectively create.Be part of building
one of the largest independent technology and business services
firms in the world.Learn more about CGI at unsolicited agency
referrals please.CGI is an equal opportunity employer.Qualified
applicants will receive consideration for employment without regard
to their race, ethnicity, ancestry, color, sex, religion, creed,
age, national origin, citizenship status, disability, pregnancy,
medical condition, military and veteran status, marital status,
sexual orientation or perceived sexual orientation, gender, gender
identity, and gender expression, familial status, political
affiliation, genetic information, or any other legally protected
status or characteristics.CGI provides reasonable accommodations to
qualified individuals with disabilities. If you need an
accommodation to apply for a job in the U.S., please email the CGI
U.S. Employment Compliance mailbox at . You will need to reference
the requisition number of the position in which you are interested.
Your message will be routed to the appropriate recruiter who will
assist you. Please note, this email address is only to be used for
those individuals who need an accommodation to apply for a job.
Emails for any other reason or those that do not include a
requisition number will not be returned.We make it easy to
translate military experience and skills! Click here to be directed
to our site that is dedicated to veterans and transitioning service
members.All CGI offers of employment in the U.S. are contingent
upon the ability to successfully complete a background
investigation. Background investigation components can vary
dependent upon specific assignment and/or level of US government
security clearance held. CGI will consider for employment qualified
applicants with arrests and conviction records in accordance with
all local regulations and ordinances.CGI will not discharge or in
any other manner discriminate against employees or applicants
because they have inquired about, discussed, or disclosed their own
pay or the pay of another employee or applicant. However, employees
who have access to the compensation information of other employees
or applicants as a part of their essential job functions cannot
disclose the pay of other employees or applicants to individuals
who do not otherwise have access to compensation information,
unless the disclosure is (a) in response to a formal complaint or
charge, (b) in furtherance of an investigation, proceeding,
hearing, or action, including an investigation conducted by the
employer, or (c) consistent with CGI's legal duty to furnish
information.Skills
Keywords: CGI, Columbus , Housing Specialist, Other , Columbus, Ohio
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