Customer Care Representative (Work From Home)
Company: Xos, Inc.
Location: Columbus
Posted on: June 25, 2022
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Job Description:
[Call Center / Remote] - Anywhere in U.S. / Competitive Pay /
100% covered employee health benefits / 401k - As a Customer Care
Rep you'll: Handle a high volume of customer phone calls, emails or
chats regarding support and technical issues for the vehicles;
Properly escalate issues and schedule vehicle technicians
appropriately within Xos channels; Review and process customer
documentation as needed; Answer, troubleshoot and resolve customer
support issues remotely; Represent Xos in a professional and
personable manner; Work with Xos teams to coordinate customer
requests; Track customer feedback to help improve overall
operations...Hiring Fast > >
Keywords: Xos, Inc., Columbus , Customer Care Representative (Work From Home), Other , Columbus, Ohio
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