Customer Experience Banker Resource **$1500 Sign-On Bonus** Westerville South
Company: The Huntington National Bank
Location: Westerville
Posted on: June 25, 2022
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Job Description:
DescriptionSummary: As a full-time Branch Resource Team member,
you willyou will engage in proactive sales and customer service
activities, including teller transactions . Colleagues in the
Branch Resource Team will travel between their assigned branches
and the work location may change daily. Colleagues in the Branch
Resource Team must have access to reliable transportation to
facilitate working in multiple branchesYou are responsible for
retaining and growing consumer and business customer relationships
by proactively identifying financial goals and needs and
recommending appropriate deposit, loan and other banking products
and services. Serves in a concierge role by servicing walk-in
customers. Processes customer transactions accurately and
efficiently and balances daily while providing exemplary customer
service. Effectively resolves customer issues. Strong comfort level
with technology and educates customers on how to optimize their use
of bank technology (online, mobile, and ATM banking) so they can
bank more conveniently and better manage their money. Proficient in
consumer deposit products and consumer lending. Proactively
identifies opportunities to grow customer relationships through a
disciplined sales process, new customer follow-up program, outbound
calling, and sourcing referrals from customers and partners.
Educates and refers customers to other areas of the bank to deepen
relationships and build strong internal partnerships pursuant to
OCR guidelines. Adheres to all operational, security, risk and
regulatory related policies and procedures. Demonstrates acumen in
sales, customer service, relationship management, banking,
investments, consumer lending, business banking, business lending,
communication and engage in proactive sales and customer service
activities, including teller transactions. You will be part of the
Branch Resource Team and will support a defined group of branches
in Huntington's Branch Network presentation.A Customer Experience
Banker is a Financial Concierge for our walk-in customers. You are
responsible for retaining and growing consumer and business
customer relationships by proactively identifying financial goals
and needs and recommending appropriate deposit, loan and other
banking products and services. You will process customer
transactions accurately and efficiently in order to provide
exemplary customer service while educating customers on bank
products, services and technology.Duties & Responsibilities:
Keywords: The Huntington National Bank, Columbus , Customer Experience Banker Resource **$1500 Sign-On Bonus** Westerville South, Other , Westerville, Ohio
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