Company: CGI Group, Inc.
Posted on: September 24, 2022
CGI Federal's Housing Sector team that partners with public housing
authorities (PHAs) and the U.S. Department of Housing and Urban
Development (HUD) to assist in the provision of affordable housing
has an opening for a Housing Specialist. This is an opportunity to
join an energetic team with a collaborative management group and
work with affordable housing providers. New team members receive
in-depth training to prepare them for their role. Additional
training and professional development opportunities are also
available, for both the affordable housing industry, and general
The Housing Specialist is directly responsible for the timely and
accurate completion of specified core tasks for case management
under HUD's Housing Choice Voucher Program (HCVP). The Housing
Specialist works closely with applicants, participants and property
owners to ensure compliance pursuant to HUD policy and the PHA's
HCVP Administrative Plan. The candidate will use CGI's propriety IT
systems as well as the Microsoft Office Suite to accomplish
Your future duties and responsibilities
Responsibilities will include but not be limited to: income
calculations and file reviews, while at the same time maintaining a
high quality of customer service with clients. The Housing Choice
Voucher Specialist is responsible and accountable for
implementation of all aspects of HCV program administration
including but not limited to eligibility screening; employment,
income, asset and deductions that affect rent calculations, and
school verifications; reasonable rent determinations, rent
negotiations, housing subsidy assistance and rent calculations;
voucher issuance; approving requests for tenancy; approving
requests for reasonable accommodations, program moves and
portability; landlord eligibility screening; housing assistance
payments contracting; payment processing; conducting periodic
re-certifications/re-exams; referrals to mobility counseling
services; determining program compliance and handling program
terminations; monitoring caseload activities; and providing client
and landlord customer service. Other duties may be assigned.
--- Manage, monitor and maintain monthly portfolio that includes
but is not limited to collecting, processing and verifying
documentation for clients and stakeholders; contacting third party
sources for verifications based on outlined criteria.
--- Ensure that tasks assigned are completed in an accurate and
--- Operate/maintain computer, printer, scanner, copier, fax and
additional office machines.
--- Complete accurate data entry in CGI and client systems of
record necessary to monitor and produce forms, reports,
correspondence or other material.
--- Analyze, organize, evaluate, alphabetize and file materials or
data, as necessary.
--- Assist other staff members, when requested.
--- Implement new CGI/HUD/Client policy, procedures and
requirements as provided by the Supervisor.
--- Research and respond to inquiries from clients, landlords and
tenants regarding case load matters and concerns.
--- Educate program team members, participants, appropriate
agencies, and the public concerning affordable housing regulations,
policies and procedures.
--- Compile information; generate and present CGI internal and
client reports in an accurate and timely manner.
--- Perform related duties as assigned by the Supervisor and
provide staff coverage as needed.
--- Manage multiple work streams and priorities simultaneously
while maintaining quality, customer service standards, and
--- Participate in Team meetings.
--- Escalate all issues that need immediate supervisory
--- Ensure adherence to all policies and procedures.
--- Work closely with other team members to provide high level of
Required qualifications to be successful in this role
--- Associate's Degree (Bachelor's degree preferred) in Business or
Public Administration, Social Sciences OR have equivalent Housing
(HCVP preferred) experience in lieu of education.
--- One year of customer service experience in the affordable
housing industry preferred. Must obtain Certified HCVP Specialist
within one year of employment.
--- The Housing Choice Voucher Specialist role requires skilled
reading, analyzing, and interpreting data, documents, information,
--- Must be able to evaluate information and situations in order to
make sound independent decisions.
--- Must possess problem solving abilities with skills to identify
critical issues, and develop and execute plans to resolve
--- Demonstrated ability to use critical thinking to solve
--- Organization and records management skills.
--- Ability to handle math computations.
--- Demonstrated ability to use time-management skills to achieve
success with schedules, workloads and deadlines.
--- Ability to utilize organizational skills to manage all aspects
of a client's case; including tracking activities, updating records
and monitoring outcomes. Must manage files and documents, follow
recordkeeping requirements and maintain confidentiality.
--- Must have basic to advanced math skills to complete financial
forms, develop reports and understand statistical data. Must use
math in daily work tasks, such as calculating financial eligibility
for services, determining level of subsidy assistance, and
--- Highly proficient data entry and computer skills along with the
ability to use and manage computer files, use databases, create
spreadsheets and prepare presentations.
--- Must have aptitude to become proficient with proprietary
database operations and demonstrate functional proficiency in use
of Microsoft Office Suite (Word, Excel, Outlook, PowerPoint).
--- Strong interpersonal, written and verbal communication skills
and the ability to forge positive relationships with clients,
co-workers and colleagues.
--- Must possess the ability to interview and negotiate.
--- Must demonstrate excellent listening skills, presentation and
public speaking skills and the ability to share information
effectively to diverse groups.
--- Must possess strong writing skills to compose documents,
reports and correspondence.
--- Knowledge of HCV program and/or HUD section 8 programs
--- Must have strong computer skills and be able to enter data in
multiple electronic information systems.
Insights you can act on
While technology is at the heart of our clients' digital
transformation, we understand that people are at the heart of
When you join CGI, you become a trusted advisor, collaborating with
colleagues and clients to bring forward actionable insights that
deliver meaningful and sustainable outcomes. We call our employees
"members" because they are CGI shareholders and owners and owners
who enjoy working and growing together to build a company we are
proud of. This has been our Dream since 1976, and it has brought us
to where we are today - one of the world's largest independent
providers of IT and business consulting services.
At CGI, we recognize the richness that diversity brings. We strive
to create a work culture where all belong and collaborate with
clients in building more inclusive communities. As an
equal-opportunity employer, we want to empower all our members to
succeed and grow. If you require an accommodation at any point
during the recruitment process, please let us know. We will be
happy to assist.
Ready to become part of our success story? Join CGI - where your
ideas and actions make a difference.
Qualified applicants will receive consideration for employment
without regard to their race, ethnicity, ancestry, color, sex,
religion, creed, age, national origin, citizenship status,
disability, pregnancy, medical condition, military and veteran
status, marital status, sexual orientation or perceived sexual
orientation, gender, gender identity, and gender expression,
familial status, political affiliation, genetic information, or any
other legally protected status or characteristics.
CGI provides reasonable accommodations to qualified individuals
with disabilities. If you need an accommodation to apply for a job
in the U.S., please email the CGI U.S. Employment Compliance
mailbox at . You will need to reference the requisition number of
the position in which you are interested. Your message will be
routed to the appropriate recruiter who will assist you. Please
note, this email address is only to be used for those individuals
who need an accommodation to apply for a job. Emails for any other
reason or those that do not include a requisition number will not
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All CGI offers of employment in the U.S. are contingent upon the
ability to successfully complete a background investigation.
Background investigation components can vary dependent upon
specific assignment and/or level of US government security
clearance held. CGI will consider for employment qualified
applicants with arrests and conviction records in accordance with
all local regulations and ordinances.
CGI will not discharge or in any other manner discriminate against
employees or applicants because they have inquired about,
discussed, or disclosed their own pay or the pay of another
employee or applicant. However..... click apply for full job
Keywords: CGI Group, Inc., Columbus , Housing Specialist, Other , Columbus, Ohio
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