HIGH SCHOOL MENTORING MATCH SUPPORT SPECIALIST-Delaware and Union Counties **Hybrid Position*
Company: Big Brothers Big Sisters of Central Ohio Inc
Posted on: September 24, 2022
The Big Futures Program at Big Brothers Big Sisters provides the
resources and supports to students to persist through High School
and prepare for post-graduation opportunities. The goal of the
program is to leverage the mentoring relationship to support
grade-level success, personal development, and college and career
readiness.The Big Futures Match Support Specialist contributes to
the Program team by implementing Big Futures programming efforts
for their matches. Delivers quality service; works to facilitate a
positive match experience; documents high quality, professional
assessments and notes in the database; and meets or exceeds program
goals. Requires strong ability to build and maintain trusting
relationships with High School youth, caregivers, and volunteers, a
high degree of professional judgment, and efficient time
management.Core Duties and ResponsibilitiesRegularly exercise
discretion and judgment to continually assess match relationships
focusing on child safety.Assess needs, create individualized
success and retention plans, and provide individual coaching,
information, and support for each High School match participant to
- a positive youth development experience for the High School
Little, a high level of support and engagement for the family, and
a successful and satisfying experience for the volunteer.
- Access resources and leverage other community outreach programs
to support High School Littles in High School success, college
access, and/or career readiness. Provide information and resources
to families in need of additional support or services.
- Maintain contact to ensure the parties in need have obtained
the appropriate resources and are on a path to resolution and/or
- Co-design programming for High School Littles, Volunteers, and
families in alignment with Big Futures initiatives and
- Provide high-level expertise in applying child safety and risk
management knowledge, policies, and procedures throughout all
aspects of job function.
- Ensure all Match Support contacts and initiatives are operating
within program guidelines.
- Conduct introduction meetings for new match relationships and,
as required, facilitate enrollment procedures to successfully
enroll and acclimate participants into the Program.
- Effectively administer all outcomes surveys with match
participants and accurately track data; Responsible for maintaining
accurate documentation and database entry per national and agency
- Collaborate with other service delivery staff to ensure smooth
transition among functions.
- Assist in defining and meeting deliverables and/or outcomes for
the Program team.
- Help in other program areas as part of the team when needed,
attend events as requested by the agency.
- Regularly and consistently demonstrates the Big Brothers Big
Sisters of Central Ohio values and guiding principles.
- Performs other duties as assigned.
Bachelor's Degree from an accredited university or college;
Associate's Degree with a minimum of 4 years of experience in a
similar field; or a minimum of 8 years of experience in a similar
field required2-4 years of experience working with a diverse
population of young adults, meeting them where they are in life,
and elevating their voicesMust have viable transportation and valid
drivers' license to meet job responsibilitiesCommunicates well with
diverse groups of people; ability to work effectively with parents,
caregivers, volunteer mentors, and community partnersOrganized
professional with superior written, verbal, and presentation
skills, understanding of project management strategies, strong
time-management skills, ability to work efficiently and effectively
in a deadline-driven fast-paced environmentMust have advanced
working knowledge of Microsoft Office and related software.Must be
willing to work 40 hours each workweek and be available at peak
work periods for additional work hours. **Hybrid Position**Must be
willing to work evenings and weekends as required.
Keywords: Big Brothers Big Sisters of Central Ohio Inc, Columbus , HIGH SCHOOL MENTORING MATCH SUPPORT SPECIALIST-Delaware and Union Counties **Hybrid Position*, Other , Delaware, Ohio
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