Surgery Scheduler and Insurance Verification Specialist
Company: United Surgical Partners International
Location: Athens
Posted on: January 27, 2023
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Job Description:
JOB SUMMARYUnder the direction of the Business Office Manager,
is responsible for daily maintenance of the surgery schedule and
all aspects of the scheduling process. This includes strategizing
and problem solving and ensuring high levels of customer service
with scheduling coordinators from all doctors'' offices and
Operating Room Staff. Successful candidate will possess outstanding
leadership, communication and customer service skills as well as
the ability to diffuse difficult scheduling conflicts efficiently
with strategy. The successful candidate should be able to
demonstrate previous successful/positive customer service
encounters or programs.DUTIES AND RESPONSIBILITIES:Sets priorities
and organizes workSchedules patient procedures to ensure efficient
and accurate processing of information. This includes procedures in
the operating room, and arrangements for 23-hour stay.Coordinates
with anesthesia groups to confirm scheduling for
coverage.Accurately uses procedure codes to ensure proper
billing.Verifies information being entered into system is correct,
i.e. spelling of name, DOB, gender, insurance information,
etc.Ensuring all necessary paper work for any patient -add on'' is
received by the appropriate staff.Communicates changes to schedule
to appropriate staffEnsures all required fields in Advantx are
completedWorks closely with OR director to avoid equipment or
supply conflicts.Alerts administration when new doctors or
procedures are scheduled.Cross trains with other areas.Other duties
as assigned.Completes consents and ensures accuracy before
submitting to the chart builder.Promote positive relationships with
scheduling coordinators, physicians and nursing staff members
throughout the scheduling process.Verifies insurance benefits and
discusses insurance information with the patient.BENEFITSOur
competitive salary and benefits package includes medical and dental
insurance, 401(k), paid time off and life insurance.Required
Skills:EDUCATION, TRAINING AND EXPERIENCE REQUIREMENTS:- Minimum
2-4 years of hospital or medical office experience required.- Must
be able to communicate verbally and non-verbally in a professional
way.- Ability to use time wisely in preparing work area to meet
high-paced demand.- Show a genuine desire to work and improve the
hospital as a whole.- Professional appearance.- Strong medical
terminology.- Must demonstrate excellent phone etiquette and
exceptional customer service skills.Employment practices will not
be influenced or affected by an applicant's or employee's race,
color, religion, sex (including pregnancy), national origin, age,
disability, genetic information, sexual orientation, gender
identity or expression, veteran status or any other legally
protected status. Tenet will make reasonable accommodations for
qualified individuals with disabilities unless doing so would
result in an undue hardship. Tenet participates in the E-Verify
program. Follow the link below for additional information.
E-Verify: http://www.uscis.gov/e-verify
Keywords: United Surgical Partners International, Columbus , Surgery Scheduler and Insurance Verification Specialist, Other , Athens, Ohio
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