Posted on: May 27, 2023
This role is a member of the Innovation Team and is a top level contributor focused on innovation/user experience research. with expertise in user experience research methodologies and best practices. The role requires an expertise in user experience research methodologies and best practices and will be responsible for determining the "desirability" of opportunities by engaging, observing, and interviewing users (consumers to businesses to employees). They'll lead the team through the design research process, identifying key user insights and helping the team turn those deep insights into "things" that could be created to meet those needs. They'll plan the research, execute the research, and lead the debrief of the research. They'll partner with designers to take their low to high fidelity concepts and get "real" feedback from users, to better understand user needs and whether we're able to solve those needs. Core Duties and Responsibilities: Leads the research and rapid prototyping of ideas and solutions directly with consumers and customers. Helps lead the user driven innovation process (aka "design thinking"), with cross functional team members. Core member of the pod, where collaboration with product managers, designers, researchers, technologists, and business leads to the best outcome. Clearly define the right problems to solve ("the what") and ensure we have the right end to end solutions to solve them ("the how"). 1. Provides top level consultation in user experience design to support the company's overall product goals and objectives. Delivers on the implementation of user experience project plans. 2. Viewed as an expert in user experience design to support superior customer experiences. 3. Identifies opportunities for leveraging user experience design methodologies in pursuit of other key objectives including business goals and strategies. 4. Provides expert consultation in identifying and executing strategic user experience design partnerships. 5. Supports the evaluation of success in meeting user experience goals of effectiveness, efficiency and satisfaction. 6. May oversee a variety of collaborative relationships with business leaders, project leaders, vendors, etc. Provides consultation on service evaluations regarding a variety of outside consulting service vendors. 7. Acts as a source of user experience design expertise for direction, mentoring, and guidance for less experienced staff. Sought as a resource for resolution of the most complex user experience design problems. 8. Acts as a source of expertise in one or more user experience design functions: interaction design, visual design, creative technology, user research, content, user experience strategy, etc.. 9. Performs other related duties as assigned.
Top Skills Details:
Additional Skills & Qualifications:
Schooled in "design thinking" or the user centered design process, especially gaining empathy for users and testing prototypes, and having applied it extensively throughout career and hobbies. Working knowledge of user experience design principles and be
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We are an equal opportunity employers and will consider all applications without regard to race, genetic information, sex, age, color, religion, national origin, veteran status, disability or any other characteristic protected by law. To view the EEO is the law poster click here. Applicants with disabilities that require an accommodation or assistance a position, please call 888-472-3411 or email firstname.lastname@example.org. This is a dedicated line designed exclusively to assist job seekers whose disability prevents them from being able to apply online. Messages left for other purposes will not receive a response.
Keywords: TEKsystems, Columbus , User Researcher, Other , Columbus, Ohio
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