Commercial General Liability Adjuster
Company: Crawford & Company
Location: Columbus
Posted on: May 28, 2023
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Job Description:
Excellence In Everything We Touch
Position Summary
He/She will be handling commercial general liability claims. Under
light or specialized supervision, successfully resolves complex
liability claims or other assigned losses by investigating,
negotiating settlements, presenting evidence in legal proceedings
while maintaining expected production levels; makes sales calls and
presentations when requested.
Responsibilities
Examines claims forms, policies and endorsements, client
instructions and other records to determine coverages.
Investigates claims by interviewing claimants and witnesses,
obtaining official reports, by inspecting physical damage, by
comparing claims information with evidence.
Sets loss reserves and adjusts as needed.
Prepares reports by collecting and summarizing information required
by client, local, state and federal government and by Crawford &
Company.
Settles claims after determining insurance carrier's liability,
reviewing client's instructions and authority levels required by
obtaining demands and making offers to claimants, issuing
settlement checks, making filings with regulatory agencies,
pursuing subrogation when appropriate.
Controls claim costs.
Maintains expected case load.
Recommends litigation when appropriate.
Presents evidence at legal proceedings producing reports and other
documents as evidence.
Maintains company reputation and insurance products integrity by
complying with federal and state regulations and service
standards.
Makes sales calls by calling on local business in order to solicit
new business or maintain existing business.
May assist and mentor junior adjusters with claims handling.
Upholds the Crawford Code of Business Conduct at all times.
Participates in special projects or performs duties in other areas
as requested.
Requirements
College Degree or an equivalent combination of education and
experience.
Minimum 5 years previous experience preferred as an Adjuster
including complex claims or claims with heavy losses.
Associate in Claims (AIC) through AICPCU.
Knowledge in coverage triggers.
Ability to work a variable work week including on-call
schedules.
Strong verbal and written communication skills.
Strong attention to detail.
Strong analytical skills and mathematical ability.
Excellent organizational and interpersonal skills.
Utilizes available technology/automation to maximize claim handling
efficiency.
Must have a valid driver's license with a clean driving record for
company vehicle use
**Company vehicle, cell phone, and laptop will be provided to
qualified applicants that meet Crawford & Company's Background
Check, Motor Vehicle Record, and Drug Screen requirements.
Physical Requirements
The physical demands described here are representative of those
that must be met by an employee to successfully perform the
essential functions of this job.
Reasonable accommodations may be made to enable individuals with
disabilities to perform the essential functions.
Ability to talk and hear.
Ability to see and read.
Reaching and manual dexterity for operating computer keyboard.
While performing the duties of this position, auto travel may be
required.
The employee is required to extend hands and arms in various
directions in order to handle files and associated paperwork; use
hands/fingers in repetitive motion in keyboard usage; use
hands/fingers to efficiently utilize a writing instrument.
Stooping kneeling, crouching, crawling, standing, sitting, walking,
pushing, pulling, is relative to office files, etc..
Expressing or exchanging ideas by means of the spoken word is
required, as well as the ability to convey detailed/important
instructions in an accurate manner.
Ability to frequently talk or hear on a telephone and receive
detailed information through oral communication is required.
Exertion up to 20 pounds of force is occasionally required and/or a
negligible amount of force frequently or constantly to lift, carry,
push, pull, or otherwise move objects.
Visual activity requirements are those of Clerical Administrative.
This is a minimum standard for use with those whose work deals
largely with preparing and analyzing data and figures, accounting,
computer terminal, extensive reading, operation of machines, and
using measurement devices.
Ability to ascend or descend stairwells.
Ability to climb up to and on rooftops.
Ability to climb ladders to inspect roofing/structural damage, and
in some cases the ability to enter enclosed spaces
Ability to maintain balance when walking on narrow, slippery, or
sloping surfaces.
Ability to work outdoors, exposed to all weather conditions.
Expressing or exchanging ideas by means of the spoken word is
required, as well as the ability to convey detailed/important
instructions in an accurate manner.
Ability to frequently talk or hear on a telephone and receive
detailed information through oral communication is required.
Visual activity requirements are those of Clerical Administrative.
This is a minimum standard for use with those whose work deals
largely with preparing and analyzing data and figures, accounting,
computer terminal, extensive reading, operation of machines, and
using measurement devices.
#LI-AC2
About Us
Why Crawford?
Because a claim is more than a number - it's a person, a child, a
friend. It's anyone who looks to Crawford on their worst days. And
by helping to restore their lives, we are helping to restore our
community - one claim at a time.
At Crawford, employees are empowered to grow, emboldened to act and
inspired to innovate. Our industry-leading team pioneers new
solutions for the industries and customers we serve. We're looking
for the next generation of leaders to take this journey with
us.
We hail from more than 70 countries and speak dozens of languages,
reflecting the global fabric of the audience we serve. Though our
reach is vast, we proudly operate as One Crawford: united in
purpose, vision and values. Learn more at www.crawco.com.
When you accept a job with Crawford, you become a part of the One
Crawford family.
Our total compensation plans provide each of our employees with far
more than just a great salary
Pay and incentive plans that recognize performance excellence
Benefit programs that empower financial, physical, and mental
wellness
Training programs that promote continuous learning and career
progression while enhancing job performance
Sustainability programs
(https://www.crawco.com/about/social-responsibility) that give back
to the communities in which we live and work
A culture of respect, collaboration, entrepreneurial spirit and
inclusion
Crawford & Company participates in E-Verify and is an Equal
Opportunity Employer. M/F/D/V Crawford & Company is not accepting
unsolicited assistance from search firms for this employment
opportunity. All resumes submitted by search firms to any employee
at Crawford via-email, the Internet or in any form and/or method
without a valid written Statement of Work in place for this
position from Crawford HR/Recruitment will be deemed the sole
property of Crawford. No fee will be paid in the event the
candidate is hired by Crawford as a result of the referral or
through other means.
Posted Date2 months ago(3/31/2023 12:14 PM)
Requisition ID2023-21963
Job LocationsUS-GA-Atlanta - US-TX-Dallas - US-OH-Columbus
Position TypeRegular Full-Time
CategoryClaims
Business UnitCUS_Loss Adjusting US
Keywords: Crawford & Company, Columbus , Commercial General Liability Adjuster, Other , Columbus, Ohio
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