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Commercial Escrow Officer

Company: First American
Location: Columbus
Posted on: November 11, 2018

Job Description:

Company Summary

Join our team! As a global leader in providing title insurance, settlement services and risk solutions for real estate transactions, First American Title Insurance Company (NYSE: FAF) is an ideal place to build your career. We have been entrusted with helping our customers achieve and protect their dream of homeownership since 1889. First American Titles National Commercial Services division provides single-point service for simple to multi-property/multi-state national commercial real estate transactions. We believe that our people are the key to the companys continued success. Because our employees enable our future, we invest in theirs by supporting their careers and promoting their overall wellbeing. First American has created an award-winning culture and has been named to the Fortune 100 Best Companies to Work For-- 2018 list for the third consecutive year and to more than 50 regional Best Places to Work lists. For more information, visit www.firstam.com.

Job Summary

Responsible for establishing new commercial escrow accounts and develops escrow documents in accordance with established policies and procedures.

Essential Functions


  • Maintain escrow records and files and acts as escrow agent
  • Responsible for managing a portfolio of assigned escrow customers and brokers. Provides high level of customer service and develops ongoing escrow referrals from existing escrow customers and brokers.
  • Maintain records in the escrow accounting system and customer database.
  • Opens escrow transactions; develops and/or obtains the appropriate escrow documentation in accordance with policy and procedures and applicable statutory and Federal regulations.
  • Manages assigned escrow customers and brokers as their relationship manager; provides customer service and develops ongoing escrow referrals for transactions.
  • Reviews escrow reports against escrow records to ensure accuracy of posted escrow transactions

    Knowledge and Skills/Technology Used

    • Familiar with standard concepts, practices, and procedures within the escrow/title industry field
    • Knowledge of Microsoft Office applications
    • Good client relations and organizational skills
    • Ability to write routine reports and correspondence
    • Ability to speak effectively before groups of customers or employees of organization
    • Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume
    • Detail-oriented and professional; able to handle confidential information
    • Ability to deal with multiple types of roles such as real estate sellers, buyers, agents and brokers

      Typical Education

      • High School diploma or equivalent
      • College Degree preferred

        Typical Range of Experience

        • 2- 4 years related experience with 3+ years experience directly handling escrow transactions as an escrow assistant.

          License or Certification

          • Escrow Officer certification from the Escrow Association or completion of escrow officer training program by a title company or bank.

            First American invests in its employees development and well-being, empowers them to provide superior customer service and encourages them to serve the communities where they live and work. First American is committed to diversity and inclusion. We are an equal opportunity employer. For more information about our Company and our dedication to putting People First, check out firstam.com/careers.

            Keywords: First American, Columbus , Commercial Escrow Officer, Other , Columbus, Ohio

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